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Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing its portfolio of brands, including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our mission is to empower, engage, and inspire our consumers every step of the way.
Our team members are the heart of our stores worldwide, bringing passion and going above and beyond to ensure an exceptional customer experience. From assisting customers in choosing shoes to styling outfits, your core responsibility is to ensure customers enjoy their time with us.
Key Responsibilities
* Creating memorable customer experiences through authentic service.
* Achieving sales targets and performance metrics.
* Interacting with customers, educating them about products, and building rapport.
* Maintaining store standards, visual merchandising, managing deliveries, stock replenishment, and adhering to safety procedures.
* Managing cash and following security, safety, and stock accuracy policies.
* Encouraging customer loyalty through product launches and collecting customer data.
Knowledge, Skills, and Abilities Required
* Flexible schedule, including weekends and holidays.
* Retail sales experience preferred but not required.
* Passion for our brands and lifestyles.
* Excellent communication skills.
* Positive and professional attitude.
* Enthusiasm to learn and share product knowledge.
* Ability to work under pressure in a fast-paced environment.
US Candidates Only
* Compliance with Company AAP/EEO policies.
* High School diploma or equivalent.
Working Conditions
* Retail environment.
The Extras
* Clothing allowance, training, bonuses, discounts, holidays, referral bonuses, loans, support tools, fitness budgets, sample sales, health plans, family leave, cycling schemes, and more.
Our DEI Commitment
We aim to create a diverse, inclusive, and equitable culture that represents our mission of empowerment. We celebrate diversity, promote inclusion, and work to make meaningful, lasting change. We listen, learn, and develop our team and community, ensuring equal employment opportunities and inclusive job advertising.
Our DEI mission is "to embed diversity, equity, and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their authentic selves." We are committed to continuous learning, development, and challenging ourselves and our partners. We acknowledge we are on a journey and are dedicated to being champions of inclusivity, working with our DEI committees and collective to foster an environment where all feel valued and included.
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