Job Level Not Applicable
The Partner Solutions Architect plays an important role in supporting revenue growth and expanding the Tungsten Automation ecosystem by serving as a technical advisor to existing and prospective partners, helping them create effective technology solutions that integrate with the Tungsten Automation Platform. In this role, the architect provides technical guidance throughout the solution development process, collaborates with partner technical teams, and follows established best practices to ensure the delivery of secure, scalable solutions. By working closely with technical and business stakeholders, the Partner Solutions Architect supports partners in building and implementing their solutions while contributing to partner enablement initiatives and helping deliver positive business outcomes that support digital transformation objectives for Tungsten and its partners.
Key Responsibilities
Technical Architecture & Development
1. Support alliance architecture for mid-market and enterprise partnerships, contributing to technical roadmaps and integration strategies under senior guidance
2. Participate in technical assessments for potential partnerships, conducting technology evaluations and providing technical recommendations to leadership
3. Implement architectural standards and best practices for partner integrations, utilizing established frameworks and contributing to reusable components
4. Collaborate with senior architects and technical leads, gaining experience and developing technical expertise
Hands-On Technical Execution
5. Design and develop integration solutions that meet scalability, performance, and security requirements for mid-market and enterprise customers
6. Conduct technical assessment of Tungsten Automation product capabilities, working with Product Management to provide feedback on product features
7. Develop integration solutions, including connectors and moderate complexity product enhancements with guidance from senior team members
8. Follow technical governance standards for partner development initiatives, ensuring compliance with established architecture principles
Technical Communication & Support
9. Present technical solutions to technical stakeholders and mid-level management, explaining integration concepts and implementation approaches
10. Contribute to thought leadership initiatives by supporting whitepaper development, participating in webinars, and assisting with technical presentations
11. Support customer technical sessions and solution demonstrations for mid-market accounts and prospects
12. Implement proven integration approaches and contribute to competitive technical positioning
13. Utilizes AI-enabled tools (e.g., chatbots, document automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards.
Project Collaboration
14. Support cross-functional initiatives across Product Management, Engineering, Sales, and Professional Services teams
15. Participate in project teams for partnership launches and customer implementations under senior leadership
16. Assist in developing enablement materials for Sales Engineering, Professional Services, and Partner organizations
17. Support customer implementation success by providing technical guidance during deployment and optimization phases
Market Analysis & Business Support
18. Conduct technical market research to identify integration trends and partnership opportunities with guidance from senior team members
19. Support Alliance teams in evaluating partnerships by providing technical feasibility assessments
20. Assist in sales cycles for deals requiring integration components and custom technical solutions
21. Contribute to revenue growth through effective technical solution development and partner support
Utilizes AI-enabled tools (e.g., chatbots, document automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards
While this job description outlines anticipated position requirements, responsibilities may evolve based on changing business needs and strategic priorities.
Required Skills
22. Skills in prompting AI systems and assessing output quality
23. Ability to leverage AI to ideate, develop, and scale to the needs of their department
Required Experience
Required Education & Experience
24. Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical discipline; Master's degree or technical certifications preferred
25. Minimum 4-7 years of experience in solutions architecture, systems integration, or enterprise software development
26. Minimum 2-3 years in technical roles with some experience in client-facing or partnership activities
Technical Expertise
27. Strong knowledge of enterprise integration patterns, API design, and service-oriented architecture concepts
28. Experience with enterprise platforms such as Salesforce, Workday, ServiceNow, or similar business applications
29. Working knowledge of SaaS platforms, cloud infrastructure (AWS, Azure, or GCP), and basic security frameworks
30. Understanding of data integration concepts, basic ETL processes, and integration patterns
31. Familiarity with modern development approaches, containerization concepts, and agile methodologies
Communication & Collaboration
32. Demonstrated ability to work effectively in team environments and support complex technical projects
33. Strong presentation skills with ability to communicate technical concepts to business and technical audiences
34. Good communication abilities to explain integration solutions and technical approaches to partners and customers
35. Effective relationship building skills for working with partners and internal stakeholders
Analytical & Problem-Solving Capabilities
36. Solid analytical thinking with ability to understand business requirements and develop appropriate technical solutions
37. Experience supporting projects with budgets in the hundreds of thousands to low millions range
38. Strong troubleshooting skills for integration challenges and technical issues
39. Customer-focused mindset with interest in partner and customer success
Preferred Qualifications
40. Basic industry certifications in relevant technologies (Salesforce Administrator, AWS Cloud Practitioner, etc.)
41. Familiarity with Tungsten Automation/Kofax products or document processing/automation platforms
42. Some experience in customer-facing technical roles or partner support activities
43. Interest in developing thought leadership and technical expertise in enterprise integration
Kofax, Inc. is an Equal Opportunity Employer M/F/Disability/Vets