Job Overview
Relief Outpatient Assistant Clinic Coordinator – Ophthalmology Outpatient Department at ARI.
Working hours: Monday & Friday 08:30–16:30, 14.00 hours per week.
Responsibilities
* Work independently and as a team player, self‑motivated and reliable while prioritising conflicting demands.
* Provide confident, caring and empathetic support to service users and colleagues over the phone and in person.
* Organise and manage patient waiting lists and booking appointments in collaboration with medical, nursing and management teams to maximise capacity.
* Train, mentor and supervise staff members.
* Demonstrate resilience to cope with the demands of managing patient flow and appointment booking.
* Use IT and communication skills to maintain accurate records and coordinate care.
EEO Statement
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. NHS Scotland welcomes applications from all sections of society.
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