Job Description
£26,000 - £28,000 DOE | Office-Based (Cleckheaton) | 23 Days Holiday + Bank Holidays | Excellent Working Culture
Join a multi-award-winning estate agency with 190+ branches nationally. We’re searching for a detail-driven Lettings Administrator to provide high-quality support to franchisees, ensure compliance, and deliver a first-class service to tenants and landlords.
Why Join:
* £26,000 - £28,000 per annum
* 23 days holiday + Bank Holidays + Birthday Off
* Great office environment & regular socials
* Company pension, Perkbox benefits, funded training & qualifications
About You:
* Experience in lettings/estate agency is preferrable.
* Confident communicator with strong customer service skills.
* Excellent attention to detail & highly organised.
* Strong admin skills and IT literate.
* Knowledge of client accounting principles.
* Full Right to Work in the UK + commutable to Cleckheaton.
Your Role
You’ll support franchisees and tenants across all aspects of lettings administration, ensuring accurate record-keeping, compliant processes, and a smooth tenant journey from move-in to move-out.
Key Responsibilities:
* Handle enquiries from tenants and franchisees.
* Set up new rental properties and process tenant move-ins.
* Enter payments and maintain accurate client accounting records.
* Process notices, move-outs and issue final rent statements.
* Issue rent increases and update direct debit arrangements.
* Schedule compliance checks and liaise with franchisees.
* Support rent arrears recovery.
* Escalate and resolve complex queries.
* Attend training to stay updated on lettings legislation.
* Provide additional office/operational support where required.
If you have the relevant skills, please apply now. Alternatively, contact Matt Pallister for more information: 0113 332 0678 | matt@wearemarmion.com
Thank you for your interest. We review every CV carefully and will contact shortlisted applicants. If you do not hear from us within 5 working days, unfortunately your application has not been successful on this occasion.