Job Description Family Law Paralegal Location : Northwich, Cheshire (office-based) Salary : £22,000 to £26,000 (depending on experience) Experience : Suitable for a law student, recent graduate, or an early-career paralegal with a genuine interest in Family Law This is an excellent opportunity for a Family Paralegal to join our client’s fast-paced and supportive team in Northwich. Due to growing client demand, the team is looking for someone enthusiastic, highly organised and eager to learn, with a genuine interest in building a long-term career in family law. You will work closely with experienced solicitors across a broad range of family law matters, supporting the team to deliver excellent client care. This role would suit someone early in their legal career who wants hands-on exposure in a professional, nurturing environment. What You’ll Be Doing Client Care and Communication Communicating with clients and potential clients in a positive, professional and friendly manner Handling inbound calls, assisting callers and directing queries to the appropriate team member Managing a high volume of calls during peak periods and prioritising effectively Ensuring client queries are handled efficiently and information provided is accurate and timely Information Management and Confidentiality Taking accurate messages and passing them to the appropriate colleague promptly Providing accurate information to clients and third parties where appropriate Respecting sensitive and confidential information at all times Administration and Case Management Providing general administrative support to colleagues as needed Preparing correspondence and documents where appropriate Updating the case management system promptly and accurately Keeping client files organised, secure and stored correctly (paper and electronic) Supporting good file security practices, including ensuring files are not left in public view Team Support Building strong working relationships with colleagues Providing cover for colleagues where appropriate, including supporting across teams or office locations Ensuring proper handover of work during periods of leave or absence What We’re Looking For Essential Highly organised with strong time management skills Strong attention to detail and accuracy Confident IT skills Clear verbal and written communication Ability to follow instructions and use initiative when appropriate Self-motivated and proactive, with a willingness to learn Ability to work to deadlines and remain calm under pressure Strong client care skills and the ability to communicate with a wide range of clients Respect for confidentiality and sensitive information Desirable Law student, recent graduate, or early-career paralegal experience Genuine interest in family law and commitment to developing a long-term legal career What’s On Offer Additional leave Company pension Enhanced maternity leave Cash healthcare scheme Staff incentive scheme Location & Working Arrangements Northwich, Cheshire Full-time or part-time Office-based role Next Steps Apply online or send your CV to lee.hawthorne-finch@h-fts.com or call 0333 996 2882 for more information. All applications will be handled in strict confidence.