Application Support Technician
Chandlers Ford, Eastleigh
Salary: £25-33k (DOE)
This is an excellent chance to join a software company who specialise in delivering ERP solutions to a wide range of industries. They are seeking an Application Support Technician with strong communication and problem-solving skills to support their growing customer base.
You will be part of the support function, logging service calls, speaking directly with customers, troubleshooting software and process-related issues, and documenting solutions. As you progress, you will gain exposure to upgrades, installations, development work, and delivering training.
Essential Skills & Experience
Degree in IT, Business IT or equivalent training.
Strong problem-solving ability and initiative.
Ability to quickly understand business and system processes.
Excellent communication skills (verbal and written).
Able to prioritise multiple tasks under pressure.
General IT knowledge (Microsoft applications, servers, browsers, remote desktop).Desirable
Experience with ERP/business systems (Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage).
Previous application support experience.
SQL/SQL database knowledge.Benefits
There is private medical, and a large free car park on site. There is plenty of learning and development opportunities