Site Vehicle Damage Assessor (VDA)
Wednesbury
About The Vella Group
With over 30 years of experience, The Vella Group is one of the UK's leading accident repair specialists, helping customers get back on the road with confidence. We pride ourselves on our commitment to quality, innovation, and exceptional customer care.
Operating across 17 sites nationwide, we're continuing to grow — and our newly acquired Wednesbury site offers an exciting opportunity to join us as we expand and evolve.
The Role
As a Vehicle Damage Assessor (VDA), you'll play a key role in ensuring accurate and efficient repair assessments while maintaining the high standards that define The Vella Group.
Core Responsibilities
Produce accurate, right-first-time repair assessments
Maintain a strong working knowledge of Audatex and E-Scribe systems
Understand and apply the terms of all insurer and customer contracts
Communicate effectively with both internal teams and external partners, keeping precise records in the company management system
Identify opportunities to improve processes and enhance efficiency
About You
We're looking for someone who brings both technical skill and a collaborative mindset.
You'll Ideally Have
Previous VDA/estimating experience
Proficiency in Audatex and E-Scribe
Strong communication and teamwork skills
Excellent organisational and time management abilities
A flexible, adaptable approach to work
What We Offer
We believe in investing in our people — here's what you'll get in return:
25 days' holiday + bank holidays
Internal and external training opportunities
Company pension scheme & death-in-service insurance
Enhanced maternity & paternity pay
Perkbox - hundreds of exclusive discounts and rewards
MediCash - free healthcare scheme
Childcare vouchers or workplace nursery benefit
Free parking & uniform provided
Key Details
Hours: 8.5-hour shifts, Monday to Friday
Licence: Full UK driving licence required
Location: On-site, Wednesbury
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