Job Details:
* Role: Retail Recruiter
* Start: ASAP
* Contract: 3-month fixed-term project, with a view to extend if successful
* Location: London HQ, in office – with home working as needed to cover NYC hours
* Hours: Full time, NYC working hours (combined HQ and home)
* Salary Banding: Equivalent of £28k–£30k gross/year, pro-rated over the 3-month contract
* Reports to: Senior HR and People Manager
About Smartech
At Smartech, we believe retail should never be boring. We’re the destination for discovery, where customers can explore, try, and play with the newest innovations in tech, gaming, and e-mobility.
Our teams across London, New York, Rome, and Berlin bring the world’s most exciting brands to life through immersive, experience-led retail. As we continue to scale globally, the strength of our stores depends on the strength of the people working in them – and right now, our New York store is our top hiring priority.
This is your opportunity to join a fast-growing company on a focused, high-impact project – and to directly shape the team that brings Smartech to life on the ground in NYC.
About the role:
We are looking for a driven, high-energy Retail Recruiter to join us on a 3-month project basis (with potential to extend) and take full ownership of recruitment for our New York retail store.
This role is focused on NYC store recruitment, primarily Sales Representatives – with the goal of urgently building a strong, reliable pipeline and closing hires quickly. You will sit in our London HQ and work NYC hours (a combination of HQ-based and home working to align with the New York time zone), partnering closely with the HR and Retail Teams.
If you thrive on speed, ownership, and seeing your work translate directly into people on the shop floor, this project is for you.
Objectives:
* Own end-to-end recruitment for the NYC store, with a primary focus on Sales Representatives and other store-based hires as needed.
* Build, run, and continuously improve a reliable sourcing pipeline using LinkedIn, job boards, social channels, referrals, and direct outreach – reducing reliance on external agencies.
* Write and post compelling job adverts tailored to the NYC retail market and Smartech’s brand tone.
* Screen, qualify, and shortlist candidates against the role brief, and present a strong, decision-ready shortlist to the US Store Manager and People Manager.
* Schedule and coordinate interviews across NYC and London time zones, ensuring a smooth, professional candidate experience from first contact to offer.
* Liaise with hiring managers and candidates to keep momentum, chase feedback, and close hires quickly.
* Continuously feed back market insight from NYC – salary expectations, candidate availability, competitor activity – to help us stay competitive.
What we're looking for:
* Minimum 1 year recruitment experience, with a strong focus on retail, hospitality, or high-volume customer-facing roles (essential).
* Proven experience hiring Sales Representatives or store-based teams, ideally in fast-paced or premium retail environments.
* Experience recruiting into the US market – New York specifically is highly desirable.
* Confident sourcer: LinkedIn Recruiter, job boards, social, and direct outreach – not reliant on inbound applications.
* Comfortable working NYC hours from London, with a flexible, ownership-led approach.