Unit4 ERP (Agresso) Applications Manager Location: Hybrid / Remote
Our client is looking for an experienced Unit4 ERP (Agresso) Applications Manager to take responsibility for the management, development and delivery of core business applications. The role combines people leadership with service performance, ensuring that applications are well supported, incidents are resolved quickly, and longer-term improvements are delivered.
This is a hands-on leadership role that requires balancing day-to-day service management with strategic planning. Manage the end-to-end delivery of application services, ensuring efficiency, quality and compliance with SLAs and KPIs.
Lead major projects and reviews within the applications portfolio to enhance service delivery.
Ensure applications and services comply with legal, regulatory and organisational policies.
Directly or matrix manage a small team, supporting their performance and professional development.
Oversee supplier relationships, ensuring best value and service quality.
Analyse and interpret service data to identify risks, support decision making and recommend improvements.
Ensure effective record keeping, risk management and issue resolution.
Ability to apply project management principles across a wide range of complex projects.
Good knowledge of financial management and business planning.
Strong analytical skills, able to interpret data and identify risks and solutions.
This is a fantastic opportunity to step into a leadership role where you will shape how applications are supported and delivered.