Hospo are looking for an enthusiastic and experiencedRestaurant Supervisorto join a wonderful 5 Star Hotel in Kelso. This is afull-time, permanentposition. Accommodation is available to rent.
TheRestaurant Supervisorwill support the Restaurant Manager with the day-to-day running
of the F&B operation, ensure the smooth delivery of services and create an exceptional and memorable food and beverage experience for our guests.
Key Responsibilities:
* To work as part of a team, supporting and helping each other with developing and operating all aspects of the business.
* You will assist with leading and inspiring the restaurant team to exceed in their roles, through guidance, training and setting an example.
* You will deliver a memorable food and beverage experience for our guests, assisting them with menu choices in an informative and enthusiastic way.
* Maintain sufficient manning for each shift, reviewing regularly during peak occupancy
levels..
* You will maintain consistent and effective communication with all departments to
ensure the smooth running of the restaurant service.
* Be confident in and control cash handling and cash up procedures in line with policies
and procedure, ensuring that any queries are rectified with accounts in a timely manner.
* You will actively manage on the floor while building a rapport with colleagues and guests.
* Knowledge & Capabilities:
* You are enthusiastic and have a positive personality with the ability to build genuine and trusting relationships.
* You have a passion for and understanding of 5-star hospitality and delivering
exceptional guest service.
* You have strong organisational and leadership qualities.
* You have excellent communication skills, both verbal and written with the ability to
communicate effectively with people at all levels.
* You can work well under pressure in a fast paced and changing environment.
Experience/Qualifications:
* Minimum of 2-years experience in Food & Beverage or the hospitality industry
* Previous experience in a supervisory role.
* Experience, knowledge and understanding in the luxury hospitality industry.
Employee Benefits:
- 30 days paid holiday after 1 year of service
- 50% discount on food & beverage
- 30% discount in our Pro Shop
JBRP1_UKTJ