Customer Service Advisor - Office Based
?? Location: On-site in Ringwood (BH24 1EX)
?? Pay: £12.30 per hour + £300 performance bonus
?? Hours: 37.5 hours per week, working 5 out of 7 days (including weekends)
?? Start Dates: 22nd September or 13th October 2025
?? Contract Type: Temp-to-Perm Opportunities Available
Are you passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced, supportive environment where your voice matters? Join our vibrant team in Ringwood and become a key player in a company that values service excellence and personal growth.
As a Customer Service Advisor, you'll be the first point of contact for our customers-providing thoughtful, personalised support across phone, email, live chat, and social media. Whether helping with orders, recommending products, or resolving delivery queries, your communication skills and customer-first mindset will shine.
What You'll Be Doing:
Delivering exceptional service across multiple channels
Meeting performance targets including efficiency, quality, and adherence
Handling inbound and outbound communications to support customer needs
Collaborating across departments to ensure seamless service delivery
Suggesting process improvements to enhance customer experience
What We're Looking For:
Essential Skills & Experience:
Excellent written and verbal communication
Pr...