You will have responsibility for a team of PPM Refrigeration Engineers to ensure that planned maintenance tasks are completed on‑time and to budget. Responsible for call‑out rota and to always ensure adequate and safe cover. You will need to have existing supervisory experience and be from a Refrigeration Engineering background.
Responsibilities
* Supervise the team, being their daily point of contact, provide management support, guidance, training and development to colleagues to achieve a consistent and high level of customer service.
* Provide technical support and training to Refrigeration Engineering and refrigeration cabinet cleaning staff.
* Control staffing on a day‑to‑day basis including management of an "on‑call" rota. ME to cover any on‑call gaps.
* Assist Field Support Manager with relevant HR processes including completion of return‑to‑work forms; handling and reporting disciplinary incidents, holding performance review meetings and managing performance on a day‑to‑day basis for under‑performing colleagues, scheduling holiday and absence cover, investigate, record and elevate any accidents or near misses as directed by Health & Safety Policy.
* Provide technical support as required, e.g., advice regarding major operational issues and aid with major incidents.
* Assist the team in delivering high quality PPM work.
* Work with Field Support Manager to deal with and make safe all Health & Safety related issues in own area and that of engineers, report and elevate as necessary, including any matters relating to PPE.
* Assist Field Support Manager with effective budgetary management of parts and material usage, reporting overspends and variances to budget.
* Attend client and manager meetings on behalf of the Field Support Manager and provide general cover during periods of absence of the Field Support Manager.
* Carry out site audits and ensure corrective actions are completed.
Qualifications
You will be experienced in refrigeration engineering and have proven supermarket refrigeration experience.
* City & Guilds qualified in Refrigeration (or equivalent), including F‑Gas.
* Extensive post‑qualification experience, working on a mobile basis in chosen field.
* Must have experience in an FM environment and have Refrigeration Engineering experience within Supermarkets.
* Possess the relevant technical skills and knowledge required to manage a fridge team.
* Excellent communication skills, ability to influence and use diplomacy with clients and colleagues.
* Ability to supervise engineers in a pressurised environment dealing with store teams and members of the public.
* Actively contributes to the team's targets either individually or by supporting others.
* Capable of prioritising a complex and demanding workload.
* Full UK driving licence is essential.
Benefits
* Salary: £48,500 (depending on skills and experience)
* Up to 4% discretionary bonus scheme, subject to achievement of targets.
* 25 days annual leave + Bank Holidays.
* Generous contributory pension scheme of matched contributions between 5% and 6%.
* Life Assurance (as part of the Company Pension Scheme).
#J-18808-Ljbffr