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Client relationships manager

Impact Futures
Client relationship manager
Posted: 17 August
Offer description

Job Advert

Do you have a passion for the Early Years sector and a proven track record in managing apprenticeship partnerships?

Do you thrive on helping clients grow through tailored apprenticeship solutions?

Impact Futures and The Childcare Company are looking for a talented Client Relationships Manager with experience in apprenticeships, particularly for the Early Years/Childcare sector.

This is a field-based role, requiring national travel to strategically deliver the level of service needed for our key clients. You must have full access to a vehicle and a valid driving licence.


The Role

As an experienced account/relationship manager in the apprenticeship sector who advocates for the Early Years sector, you will have a natural flair for developing partnerships, meeting high expectations, and identifying opportunities for growth. You will use your initiative and a proactive approach to embed our full portfolio across your clients. This is an exciting and rewarding role; you will position Impact Futures as an extension of your client’s business, building trust through your sector knowledge and strategic influence. The role demands a driven, solution-focused candidate capable of collaborating with stakeholders at all levels and working in a fast-paced environment while achieving high results.

The role will involve:

1. Managing and developing a portfolio of medium-sized accounts, with success measured by revenue growth and the integration of new concepts and initiatives.
2. Developing clear and precise TNA for each client, underpinning your account strategy, including marketing and activity campaigns aligned with the client’s business plan and delivered within budget.
3. Being fully embedded with external stakeholders, ensuring an on-site presence, and maintaining in-depth knowledge of the client’s business and learners on programme.
4. Maintaining strong commercial awareness of the training and education sector, including funding streams, apprenticeship standards, and governing bodies, while taking ownership of your CPD.


The Benefits

* Bonus scheme
* 25 days holiday plus public and bank holidays
* Additional paid leave for Christmas shutdown
* Option to buy extra leave
* Birthday off
* Volunteer day
* Enhanced sick pay
* BUPA Healthcare Cashback
* Enhanced maternity, paternity, grandparent, and bereavement leave
* Life assurance
* Refer a friend bonus
* Electric car scheme
* 3% pension contribution (NEST)
* Shopping discounts and cashback
* Employee wellbeing support
* Employee Assistance Helpline
* Company events and gifts


About You

* Experience working in Early Years or supporting the sector within Apprenticeships
* Proven success in relationship/account management with high-value targets
* Experience developing bespoke solutions through a consultative approach
* Ability to generate new business via networking and innovative methods

Desirable:

* Understanding sector changes, legal, regulatory, and ethical frameworks
* Customer insight and analysis skills
* Ability to develop innovative solutions based on customer needs


About Us

Impact Futures and The Childcare Company are UK’s largest independent training providers, delivering apprenticeships and vocational qualifications. We are accredited as an outstanding company and hold an Ofsted Grade 2 'Good' accreditation. We are committed to equality, safeguarding, and promoting the welfare of children and young people, requiring an enhanced DBS check for this role.

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