Job Description
Due to continued growth in the North East and Yorkshire, we are looking for a customer focused individual to join our dynamic team here at Aptus Utilities. As a key member of the team, you’ll be responsible for managing existing customer relationships, whilst identifying and engaging with prospective customers. You will play a key role in the pre-contract process including aspects of the tendering process whilst engaging with all departments in the business to deliver our market leading service.
If you are motivated and customer focused, with a passion for delivering exceptional service and driving business growth, we want to hear from you.
What you will be doing:
* Ensure high levels of service and expectations are met
* Forge strong, long-term relationships with customers
* Facilitate and manage external face to face meetings
* New customer acquisition and onboarding management
* Lead generation
* Engage in strong collaboration between pre and post contract teams
* Performance management of customers metrics
What we ask from you:
1. Strong communication skills
2. Proficiently contribute and lead meetings
3. Willingness to work within Aptus’ company ethos
4. Effective networking skills
5. E...