Job Title: Customer Service Coordinator
Working Pattern: Full Time Monday to Friday 9am - 5:30pm
Salary: 14 - 15 p/h
Location: Burgess Hill - Car driver ideally required
Start Date: Candidates must be available to start ASAP for 6 months initially
Are you passionate about providing exceptional customer service? Do you thrive in a fast‑paced environment where your communication skills can shine? If so, we have the perfect opportunity for you!
Key Responsibilities
* Responding to Enquiries: Quickly and professionally address customer inquiries, providing accurate information and solutions.
* Order Processing: Handle customer orders with precision, following company procedures to ensure accuracy and efficiency.
* Client Communication: Maintain regular contact with clients, offering updates and support throughout their journey with us.
* Internal Coordination: Work closely with internal teams to align production schedules with customer expectations, ensuring smooth operations.
* Post-Delivery Follow‑Up: Gather feedback after deliveries to ensure our clients are satisfied and ready to share their positive experiences.
* Record Keeping: Keep detailed records of all client interactions to maintain high service standards and facilitate future communication.
* Online Support: Assist with online 一本オHandling online order handling and general service queries, enhancing the overall customer experience.
What We're Looking For
* Strong communication and interpersonal skills.
* Attention to detail and the ability to process orders accurately.
* A proactive approach to problem‑solving and client engagement.
* Experience in customer service administration.
* A team player mentality with the ability to collaborate effectively across departments.
* Proficiency in using customer‑service software and tools.
Next Steps
* Apply today, the client is looking for someone to interview immediately and start ASAP!
* Please apply today with your up‑to‑date CV and contact details.
* If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject.
Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team:
Benefits
* Employed directly with Office Angels, meaning we’re always on hand to ensure you’re being well looked after.
* Eye care vouchers and money towards glasses should you require them for VDU purposes.
* We can search for permanent work while you’re in assignments and offer expert interview support and advice.
* Weekly pay.
* Pension scheme option (with employer contributions).
* 28 narc paid annual leave (Based on a weekly accrual).
By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is指标 right through to the day you start your new role and beyond.
Office Angels is an equal opportunity employer and acts as an employment agency. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, let CLO know and we will be happy to support you.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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