Additional Information
Alternative weekends required
WE ARE UNABLE TO OFFER SPONSORSHIP ON THIS ROLE
Hourly rate is subject to pay rise from 31st April
Why not join a premium care home that feels like family – where you’ll be valued, supported, and inspired.
With links to Woodlesford railway station and direct trains that run to Leeds,Wakefield and Castleford
There are also several local buses run along Wakefield Road / Oulton / Rothwell, linking the area to nearby towns.
Job Purpose
Reporting to the Home Manager the Hospitality Manager / Supervisor is responsible for delivering high-quality hospitality services within the residential care home. This includes overseeing, catering and front-of-house services to ensure residents live in a clean, comfortable, safe, and welcoming environment.
The role focuses on enhancing residents’ wellbeing by providing a hotel-style service while maintaining compliance with health, safety, and care regulations.
Key Responsibilities
Hospitality & Resident Experience
Ensure a warm, welcoming, and professional environment for residents, families, and visitors.
Promote a high standard of hospitality services across the home.
Ensure residents’ individual preferences and needs are respected within hospitality services.
Support the care team in delivering a comfortable and dignified living environment.
Catering & Dining Experience
Oversee the dining experience to ensure meals and drinks are served in a pleasant and timely manner.
Work with kitchen staff to ensure high standards of food and drink presentation, service, and hygiene.
Oulton Manor is a luxury residential care home set in contemporary surroundings located in the Oulton area of Leeds. Oulton Manor offers first class care and facilities with premium en-suite rooms for up to 77 residents, in a light and spacious setting.
Anchor – a great place to work
Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
Our values
Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs.
Our Anchor values of being Accountable, Respectful, Courageous and Honest apply to us all, whether you manage colleagues as part of your role or not.
Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos. Our helps align these values with the skills and behaviours we demonstrate.
A rewarding environment
From health and happiness to finance and your career, we’ll give you all the support you need.
Health & happiness
1. Gym, fitness and wellbeing discounts
2. Mental health support
3. Flexible working options
4. Access to online GP appointments
Finance
5. Pension plan – contribute between 4% and 8% and we’ll match it or better
6. Quick and easy pension transfer service
7. Savings and financial advice, loans, free life assurance
8. Discounts on shopping, holidays, phones, technology and more
9. Free Blue Light Card
Career
10. Ongoing personal and professional development programme
11. Leadership Pathways online learning resources
12. Career progression and promotion opportunities
To see our full range of benefits, check out our dedicated Please follow the link or copy and paste
Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.