This is an opportunity based in Basingstoke, Hampshire to join a well-established UK business in a fast-growing sector, supporting a diverse customer base across multiple sites. Known for its collaborative culture, focus on continuous improvement, and commitment to employee development the company offers a stable yet dynamic working environment. The Credit Controller role sits within a busy, supportive finance team, providing broad exposure across credit control and accounts processes. It would suit someone who enjoys relationship building, problem solving, and working in a detail-focused environment.
The business also offers a strong benefits package, clear career development opportunities, and a positive working culture.
What will the Credit Controller role involve?
Building and maintaining strong relationships with customers and internal teams to resolve payment issues
Managing a portfolio of customer accounts and proactively chasing overdue balances
Posting daily bank receipts, maintaining accurate ledger records, and supporting payment allocation activities
Working to reduce aged debt and improve overall cash flow across the business
Handling customer queries via phone, email, and payment inboxes, including processing card payments and resolving issues
Following escalation processes for non-payment cases and contributing to debt recovery strategies, including attending review meetings
Suitable Candidate for the Credit Controller vacancy
Proactive, resilient mindset with the ability to work effectively in a fast-paced, deadline-driven environment
Strong communication skills with a confident, professional, and customer-focused approach
Good IT skills, including Excel and CRM/sales ledger systems
Ability to build effective relationships across internal teams and external customers
High attention to detail with strong numerical accuracy
Well organised with the ability to prioritise workload effectively; previous credit control or finance experience desirable but not essential
Additional benefits and information for the role of Credit Controller
Study support and training
Career development and progression opportunities within a supportive environment
Onsite parking
Employee referral bonus scheme and regular charity/community involvement initiatives
Salary dependent on experience
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