Job Description
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Part Time or Full Time Warranty Administrator needed by Automotive Motor Garage in the Basingstoke area. Previous experience within the motor trade is essential for this Warranty Administration role. The position is either Part Time or Full Time.
Salary negotiable depending on experience.
Location: Basingstoke, Hampshire
Our client is a motor vehicle garage looking to recruit a Warranty Administrator.
Warranty Administrator Role:
1. To ensure accurate submissions of warranty and goodwill claims on a daily basis and monitor warranty reports
2. Ensure all administrative functions within the warranty department are carried out in accordance with company policies
3. Administer warranty policy in the best interests of the dealership, manufacturer and customer
4. To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims
5. Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure
6. Ensure that all frontline staff complete the records correctly when warranty is diagnosed on a vehicle
7. Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives
8. Maintain knowledge on all warranty procedures and documentation
9. Support other staff members on all warranty related matters
About You:
10. Automotive experience
11. Organised and efficient to deal with the volume of paper work
12. Friendly and approachable, you will be expected to offer advice and corrective feedback to both technicians and service reception
13. Disciplined with a passion for attention to detail
14. Be a professional, enthusiastic and experienced individual
Salary negotiable depending on experience.