Applications Analyst
Salary: £30,000 per annum plus 17.5% bonus and other Veolia benefits
Grade: 5.2
Location: Hybrid working 2 days in our Head office Cannock, WS11 8JP
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you:
* Access to our company pension scheme
* Discounts on everything from groceries to well-known retailers
* Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to
* 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
* One paid days leave every year to volunteer and support your community
What you'll be doing:
* Identfy any impediments affecting the delivery of applications and services.
* Resolve issues in a timely manner to minimise downtime.
* Troubleshoot areas of poor performance and identify an effective resolution.
* Contribute to the planning and testing of the IT service plans.
* Support the activities of problem, change and release management.
* Assist with the transition of applications.
* Support stakeholders and share best practice methods
What we're looking for:
* Experience supporting one or more business critical SAAS applications (Software as a service).
* Understanding of incident, problem, change and release management processes.
* Knowledge of the ITIL Service Management framework.
* Stakeholder management skills.
* Knowledge of key applications, including Workday is desirable
* Ongoing training and development opportunities, allowing you to reach your full potential
What's next?
Apply today, so we can make a difference for generations to come.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
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