FDM is a global business and technology consultancy seeking a Microsoft Dynamics Test Engineer to work for our client within the technology sector. This is initially a 3-month contract with the potential to extend and will be a hybrid role based in London.
Our client is seeking a talented Microsoft Dynamics Test Engineer to join their dynamics team. This is an exciting opportunity for someone with a strong technical foundation and a curious, analytical mindset. The ideal candidate will be comfortable working in a fast-paced and evolving environment and will thrive in a role that spans both project implementation and operational support.
Initially, you will work closely with the project team to support the development and implementation phases of the CRM/CMS upgrade. Following the system’s launch, you will transition into a key operational role, acting as the main point of contact between the client and its external support partners. You will provide day-to-day support for system users, manage enhancements and reporting requests, and ensure the platform is maintained and refined to meet evolving needs.
Responsibilities
* Support project management with administrative tasks, including analysis of time and materials
* Write and manage UAT (User Acceptance Testing) scripts; coordinate testing activities and track defect resolution
* Assist with data cleansing and planning for the migration to Kentico CMS
* Deliver post-launch training and support for internal teams and the client’s members
* Serve as the first line of triage for system queries, minor changes, and reporting requests
* Monitor and manage the support contract budget to ensure efficient resource use
* Maintain and improve existing system functionality with a proactive “gardening” approach
* Assess system build quality and consistency, identifying and escalating areas for improvement