Sales Support Executive
Bishop's Stortford
£26,000 per annum
Full Time | Permanent | Office Based
Sales Support Executive – About our client:
Our client is a well-established and growing finance provider, specialising in innovative funding solutions that help businesses across the UK achieve their growth ambitions. With over 30 years of industry expertise, they have built a strong reputation for delivering exceptional service and forming long-term partnerships with customers and suppliers. Due to continued growth, they are now looking to recruit a Sales Support Executive to join their friendly and collaborative team in Bishop's Stortford.
This is a highly customer-focused role where you'll spend much of your day speaking with suppliers, handling enquiries, providing quotations and updates, and supporting the progression of new business opportunities from initial enquiry through to completion. This is an excellent opportunity for someone who enjoys building relationships, delivering exceptional service, and being at the heart of a busy sales operation.
Sales Support Executive – Details:
£26,000 per annum
Monday to Friday, 9:00am – 5:00pm
Fully office-based role in Bishop's Stortford
Company bonus scheme
Employee Assistance Programme
Enhanced maternity and paternity schemes
Ongoing training and development opportunities
Supportive and collaborative working environment
Sales Support Executive – Responsibilities:
Build and maintain strong relationships with suppliers, acting as a key point of contact throughout the sales process
Provide quotations and finance rates to suppliers
Manage incoming enquiries via phone and email, delivering a high level of customer service
Log and update customer and supplier information accurately on internal systems
Communicate credit decisions to suppliers
Prepare and send documentation when required
Chase suppliers for outstanding information and updates on live opportunities
Generate reports and provide administrative support to the wider team
Liaise with internal departments to help progress deals efficiently
Support suppliers throughout the customer journey, ensuring a positive experience
Encourage positive interaction between teams and departments
Support the wider sales operation and provide cover when required
Sales Support Executive – What We're Looking For:
Previous experience within customer service, account management, internal sales, sales support or administration
Confident and professional telephone manner, with experience handling customer enquiries
Strong relationship-building skills and the ability to develop rapport with customers and suppliers
Excellent communication skills, both written and verbal
Strong organisational skills and attention to detail
Ability to manage multiple tasks and prioritise effectively
Comfortable working in a fast-paced, team-oriented environment
Proficient in Microsoft Office and internal systems/CRMs
Self-motivated with a proactive and positive approach
If you are interested in this role,