Woodbridge TimberInternal Sales Account ManagerWoodbridge Timber Ltd is a leading supplier of high-quality softwood timber products, known for our commitment to excellent customer service and high-level strategic partnerships. We pride ourselves on creating a collaborative and supportive workplace where driving your own destiny is a daily opportunity.As part of our ambitious growth plans, we are seeking a driven and enthusiastic Internal Sales Account Manager to join our team in Livingston, Scotland. This role offers the chance to work in a dynamic industry and contribute to the success of a company that values initiative and teamwork.In this role, you will play a key part in maintaining and growing our customer base. You will be responsible for developing strong relationships with clients, identifying sales opportunities, and ensuring the seamless delivery of timber products to meet customer needs. If you thrive in a fast-paced environment and enjoy delivering exceptional service, this could be the perfect role for you. Tasks and ResponsibilitiesAs an Internal Sales Account Manager, you will have an essential role in ensuring customer satisfaction and driving business growth. Your responsibilities will include:Building and maintaining strong relationships with both new and existing customers through effective communication and a strategic customer-focused approach.Identifying daily sales opportunities and converting them into successful business transactions, whilst progressing forward thinking commercial agreements.Preparing and delivering accurate quotes tailored to customer requirements based on stock holdings, customer demands and P&L management.Collaborating with a haulage and logistics team to ensure smooth and timely delivery of products to customers based on requirements and driving transport savings.Monitoring customer accounts and proactively addressing any issues or concerns to ensure high levels of success.Required Skills and KnowledgeTo succeed in this role, you will need a combination of interpersonal skills, industry knowledge, and a proactive attitude. We’re looking for someone who:Has proven experience in a sales or customer service role, preferably within the timber or construction industry.Possesses excellent communication and negotiation skills, with the ability to build trust and rapport.Is detail-oriented and capable of managing multiple customer accounts simultaneously, with a proven record of results.Demonstrates a good understanding of sales processes and the ability to meet targets consistently.Is proficient in using CRM / order management systems and other sales tools to track customer interactions and sales activity.BenefitsAt Woodbridge Timber Ltd, we believe in rewarding our employees for their hard work and dedication. Joining our team as an Internal Sales Account Manager comes with the following benefits:A competitive salary and performance-based bonus structure.Opportunities for professional development and training within the timber industry.A supportive and inclusive work environment that values your contributions.31 days of annual leave, inclusive of public holidays.*Please note working hours will be 8:30am to 5pm, Monday to Friday, and this role will be entirely office based.If you’re ready to take the next step in your sales career and join a forward-thinking company, we’d love to hear from you. Apply today to become part of the Woodbridge Timber Ltd team and help us shape the future of timber supply in the UK!