Overview
Store Manager - Designate role at Mountain Warehouse for Leicester area, covering Rugby, Market Harborough and Nottinghamshire stores.
Department: UK Retail
Location: Leicester - Woodlands Garden Centre - Management (LEI)
Key Responsibilities
* Leadership & Team Development: Motivate your team to deliver their best, fostering a culture of positivity, engagement, and excellence.
* Operational Excellence: Oversee the daily running of the store, ensuring efficiency and compliance with company policies.
* Sales & Performance: Implement strategies to meet and exceed sales targets and KPIs; manage budgets and drive consistent results.
* Customer Experience: Lead by example in delivering exceptional customer service, address feedback, and build brand loyalty.
We would like to meet someone who is
* Passionate about delivering outstanding customer experiences.
* A confident and experienced retail manager who thrives on motivating and empowering teams.
* Skilled in managing diverse personalities with diplomacy and adaptability.
* An excellent communicator, able to convey expectations and feedback clearly at all levels.
* Results-driven, with a sharp focus on achieving sales and performance goals.
* Solutions-focused, addressing challenges proactively while aligning with company policies.
* Approachable, supportive, and trustworthy, building strong relationships with customers and colleagues alike.
* Energetic and determined to tackle tasks with excellence, driving success for the team and business.
Customer Experience & Brand
* Represent Mountain Warehouse with enthusiasm and professionalism, ensuring a positive brand image.
* Build meaningful connections with the local community, inspiring loyalty through engaging initiatives.
What’s In It For You
* Monthly Bonus Scheme: A performance-driven bonus structure with achievable targets.
* 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance.
* 1 weekend off per month, 28 days annual leave including Bank Holidays.
* Access to Employee Assistance Programme and Colleague Hardship Scheme.
* Generous Colleague Referral Incentive.
* Auto-enrolment Pension scheme.
* A stable, successful and supported environment.
* Length of service awards.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail
Location notes: Leicester, Rugby, Market Harborough, Nottinghamshire stores
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