We have an exciting opportunity for a conscientious Secretary with a keen eye for detail to join our Property Services Team. You will be responsible for supporting the Operations Director - Property Services with day‑to‑day tasks, diary management and prioritising workload. Our Property Services function is responsible for the maintenance and management of Sanctuary's properties, ranging from day‑to‑day repairs to reinvestment projects. While primarily working independently, you will also be in regular contact with a wide variety of staff within Property Services and often require input from Heads of Service reporting into the Operations Director.
Responsibilities
* Supporting the Operations Director with day‑to‑day tasks and prioritising workload
* Managing the Operations Director's diary
* Ensuring deadlines are met for yourself and the Operations Director
* Responding to ad‑hoc requests as necessary
* Preparing and collating information and reports on behalf of the Operations Director in a timely manner
* Communicating effectively and maintaining good working relationships with internal and external providers, including responding to emails on the Operations Director's behalf
* Managing the resolution of HR processes, including recruitment and approving annual leave and expenses claims
Qualifications
* Previous experience in a similar role providing secretarial support, or an NVQ in business administration
* Ability to think on your feet and solve problems
* Experience working with commercially sensitive and confidential data
* Excellent communication, interpersonal and customer‑care skills
* Ability to work to deadlines and prioritise workloads
* Excellent organisational skills
Benefits
* £28,646 per annum (rising to £30,175 per annum after 12 months, subject to satisfactory performance)
* 25 days annual leave (rising to a maximum of 30 days) plus public holidays
* A pension scheme with employer contributions from Sanctuary
* Life Assurance
* Employee Advice Service including counselling
* Cycle to Work scheme
* Voluntary health plans
* Employee discounts
* Wellbeing support and tools
* Employee recognition scheme
* Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organization where our people thrive and meet our customers' needs with fairness and empathy. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office to prevent unlawful working. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
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