Time left to apply: End Date: September 17, 2025 (28 days left to apply)
Job Requisition ID: R-5598
Position Summary
The IT Risk Manager role serves as a best practice/quality contributor supporting the organisation's IT & Ops Risk Management Programme. The individual will act as the first line of defense, providing RCG risk assessments and other risk management activities including risk identification, profiling, assessment, response, evaluation, and advising on issues and remediations to support the overall IT & Ops organization. This position supports risk management activities in alignment with the Risk and Controls Governance framework.
This position requires the applicant to have an intermediate or expert level of understanding of IT & Operational risks and the execution of first-line IT risk management processes and governance within a large institution. The applicant must also have good communication and management skills, and strong knowledge of industry best practices.
Key Responsibilities
1. Strategy and Transformation:
o Align with Group RCG target state program based on the planned roadmap including governance, risk management methodologies, technology enablement and automation, metrics, and reporting.
o Collaborate with the three lines of defense and other risk functions on behalf of IT & Operations to support, enable, and align the Risk and Controls Governance strategy within the broader CNA & CNA Hardy risk functions.
o Engage stakeholders at all levels across businesses and divisions to ensure effective communication and sufficient stakeholder input and buy-in.
o Help develop education, training, and awareness campaign materials regarding IT & Operations risks as well as critical communications to help provide clarity and adoption.
2. Operational Activities:
o Execute Risk and Controls Governance operational activities including risk profiling, risk assessments for processes, applications, and infrastructure, risk and scenario analysis, risk metrics and reporting.
o Document and develop materials for leadership review of issues identified through these activities.
o Assist the business in creating, directing governance channels, and monitoring execution of risk response plans in line with methodology.
o Act as the point of contact to assist and respond to questions from key stakeholders and the business; manage escalations and communication.
o Provide IT & Operational guidance and risk advisory support to key initiatives.
o Develop materials to provide regular updates to CNA Hardy Executives on the health of the functional areas.
o May prepare and present training materials suitable for the audience.
o Update management on progress of tasks, escalate issues as appropriate.
o Perform other duties as directed by the Performance & Governance Director, or CIO & Head of Transformation.
Skills, Knowledge & Abilities
* Proven experience (5+ years desirable) with IT & Operations Governance and risk functions, focusing on risk identification, assessment, and mitigation within a corporate environment.
* Ability to develop and maintain risk registers, control libraries, and compliance documentation.
* Strong analytical skills for assessing complex risks and recommending mitigation strategies.
* Experience in collaborating with cross-functional teams including Operations, IT, security, compliance, and business units.
* Excellent interpersonal, consultative, and communication skills, with the ability to interact effectively at all levels.
* Experience with technology process, risk, and control frameworks.
* IT Risk and Compliance, Audit, or Quality certifications (e.g., CISSP, CISM, CISA, CIA, CRISC, CGEIT, CIAC, ISO) are desirable.
* Ability to present effectively to large audiences.
About CNA Hardy
CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd’s and company markets, offering innovative and comprehensive products to businesses of all sizes worldwide.
About Us
We are a leading provider of specialist commercial insurance, with local expertise and authority across multiple countries, including Belgium, Denmark, France, Germany, Italy, the Netherlands, and the UK.
Part of CNA Financial Corp, we have been trusted for over 125 years, offering a broad range of insurance products and services across the US, Canada, and Europe.
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