Demand Planning Manager
Location: Hybrid – Nottingham Office (2 days/week)
The INKEY List is looking for a Demand Planning Manager. This is a unique opportunity to design global ways of working, embed systems (FuturMaster), and own the S&OP process across all markets. You’ll partner cross-functionally with Finance, Supply, Marketing, Sales, and Operations to deliver accurate, insight‑led forecasts that drive smarter decisions and business growth.
You’ll bring 10+ years’ experience in demand planning, supply chain or a related field, ideally within beauty or FMCG. With strong analytical skills, a passion for automation and continuous improvement, and the ability to guide and coordinate others to deliver high‑quality outcomes.
Responsibilities
* Demand Planning Leadership – Establish global demand planning ways of working, define and continuously improve the S&OP process, create and embed statistical forecasting methodologies, and drive continuous improvement through AI and automation.
* Forecasting and Analytics – Lead the development of the demand forecast, partner with regional and functional stakeholders, partner with Finance for alignment with financial plans, monitor and report forecast accuracy and bias, and analyse sell‑out actuals versus demand plan.
* New Product Development (NPD) and Special Planning – Build robust bottom‑up NPD forecasting processes, partner with Marketing and Commercial, and track and report NPD forecast accuracy post‑launch.
* Systems and Process Ownership – Act as business owner for FuturMaster Demand Planning, define data flows, create governance documentation and training.
* Cross‑Functional Collaboration – Build strong relationships with Supply Planning, Sales, Marketing, and Finance, and drive a culture of data‑driven decision‑making.
Critical Success Factors
* Forecast Accuracy and Bias (rolling 6‑month view)
* NPD Forecast Accuracy
* Process Governance and On‑Time Inputs
* Cross‑Functional Engagement and Satisfaction
* Continuous Process Improvement and Efficiency Gains
Experience Profile
* 10+ years’ experience in Demand Planning, Supply Chain, or adjacent functions in FMCG or Beauty
* Strong analytical and statistical forecasting expertise
* Experience using FuturMaster (or similar planning tools)
* Deep understanding of S&OP and forecasting processes
* Demonstrated success driving forecast accuracy improvements
* Proven ability to work cross‑functionally in fast‑paced, matrix environments
Skillset
* Advanced Excel and system literacy; comfortable with data analysis and insight storytelling
* Strong process design and governance capability
* Confident communicator with excellent stakeholder management
* Strategic thinker with strong attention to detail
* Passion for automation, AI integration, and continuous improvement
Character & Personal Attributes
* Builder and creator – thrives in developing new processes and teams
* Embraces change and technology
* Proactive problem solver, continuously seeking smarter ways of working
* Collaborative and influential across functions and geographies
* Highly organised with a focus on governance and control
* Data‑driven decision‑maker with curiosity and humility
Benefits
* Private Medical for ALL employees – Vitality Medical scheme
* Part of the BCORP organizations
* Birthday day off
* Cycle to work scheme
* Team days
* Allowance to use on our wonderful products each month
* Dog office
About the Team
At The INKEY List we are a dynamic and enthusiastic team with huge ambition. We make things happen (sometimes against the odds!) by thinking differently and being solution‑led. We love hearing creative, innovative ideas that provide opportunities for improvement. Proactiveness is an absolute must. In return, we are committed to developing the knowledge of our team, as we do with our consumers, and the scope for growth is enormous. We are a diverse team of passionate individuals who fundamentally believe that better knowledge creates better decisions. We stand for transparency, equality and fairness and live this through our brand and our team every day.
Job Details
* Seniority level: Mid‑Senior level
* Employment type: Full‑time
* Industry: Retail
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