# Funeral Service Crew## Watford## Benefits* Holidays starting from 31 days holiday per year (includes bank holidays)* 30% off Co-op branded products in our food stores* Pension with up to 10% employer contributions* Wagestream – a money management app that gives you access to a percentage of your pay as you earn it* Services to support your physical, mental and financial wellbeing* Flexibility – we’ll aim to find a working pattern that fits your life* Endless career development opportunities including apprenticeships## Job description**Funeral Service Crew**£24,940 (£12.79 per hour) plus benefitsFull time 37.5 hours per week, Monday - Friday 8am - 8pm - as part of this role, you’ll also be part of the on call rotaWatford, WD17 2HN**You can apply for this job on your mobile in a few simple steps – no CV required.****You’ll need a full manual UK driver’s licence for this job.**Help families say the perfect goodbye to loved ones as part of our funeral service crew.You don’t need any previous experience in the funeral industry as we provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.At the Co-op, you’ll be part of something meaningful. Join us today.**What you’ll do**• collect the deceased from a range of locations and scenarios in a professional and empathetic manner• bear coffins on the day of the funeral and drive funeral vehicles• maintain the cleanliness of equipment and facilities, including vehicles• prepare coffins and engrave name plates• prepare the deceased in our care for viewings and the funeral• maintain client management applications daily, inputting detailed and timely information to keep records consistently updated• safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries**This role would suit people who have**• a full UK manual driving licence• the ability to perform the physical aspects of the role (such as manual lifting). Appropriate training and equipment to ensure safe working practices will be provided.• good IT skills, with the confidence to use a range of technology devices (e.g computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems.• the ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service• strong attention to detail and accuracy, making sure regulatory policies and processes are always adhered toYou’ll get a fantastic benefits package including:• 30% off Co-op branded products and 10% off other brands in our food stores all year-round, as well as discounts on other Co-op products and services• 23 days holidays (pro rata, rising with service)• a pension with up to 10% employer contributions• access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day• access to virtual GP and free eye tests• endless career development opportunities including apprenticeships• friendly, supportive team and the knowledge that you make a huge difference to your community• access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn itAt Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.**Building an inclusive work environment**We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test.If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.Any offer of employment made will be conditional upon the completion of pre-employment screening checks.We reserve the right to remove a vacancy before the scheduled closing date.Expand for full job description## Success profile## Helping everyone say their best goodbyeThis can be an emotional job. But it’s also an incredibly fulfilling career. At Co-op Funeralcare we're proud to support our customers at the most difficult time of their lives. Empathy and compassion are key to everything we do, looking after and caring for our clients every step of the way. Our funeral homes are at the heart of their local communities, and our colleagues play a key role in building relationships and making connections to make a difference, in the true spirit of co-operation. You’ll be part of a close-knit team, in which everyone has a voice and feels valued, welcome and included. Everyone can find their place here and build a rewarding career.* Our past, present and future is all about looking after our clients, with compassion and kindness at the core of everything we do.* Whatever job you do, you’ll be part of a caring and supporting team.* We’re proud our business makes a positive impact in our communities.* Everyone can find their place here, learn and develop new skills and build a career.### Find out about our rolesA career with Co-op Funeralcare could take you in a number of different directions, including management, embalming or a role in our support functions. You could even progress into another Co-op business area like Retail, Legal Services or Insurance.* Funeral Service Crew**Funeral Service Crew**Our Funeral Service Crew help with the funeral and care for the deceased. You’ll work closely with your team to provide a seamless, sensitive service. And you don’t need experience – just a full UK driver’s licence. We’ll give you all the support you need to help build your career with Co-op Funeralcare.close* Funeral Arranger**Funeral Arranger**Our Funeral Arrangers are the first point of contact for clients. They get to know clients’ needs and help them plan their funeral. You’ll need empathy and great customer service skills because your clients will look to you for help, support and advice. We’ll teach you everything else you need to do the job through our training and support.close* Funeral Director**Funeral Director**As a Funeral
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