About the job
About us
The Fidelis Partnership is a leading specialty, bespoke and (re)insurance business. We have built our name on a 40-year track record of outperformance, and we continue to beat the market in our underwriting and returns. More information on The Fidelis Partnership can be found at www.fidelispartnership.com
The Company currently writes lines of business including; specialty insurance: aviation & aerospace, energy, marine, property, terror & political violence, contingency and other specialty lines; reinsurance: property reinsurance, property retrocession, specialty reinsurance, whole account/multi-class and bespoke.
Role Overview
The HR Assistant is responsible for providing support to the HR team across the full lifecycle of HR activities. The individual will perform a key role in the smooth operation of the HR department
Role Responsibilities
* The first point of contact for employees, new hires, leavers and managers – answering queries or allocating to a colleague if further advice required.
* Monitor the HR Jira queue and allocate tickets to the relevant colleague.
* Draft and issue all standard template employee documentation in a timely manner, e.g. promotion letters, leaver letters, salary letters etc.
* Respond to reference requests.
* Administer the new starter process e.g. adding new starters onto the HR System, sending new joiner emails, administering background screening via 3rd party, pre-boarder actions & saving down a full HR file
* Organise and manage the Welcome to TFP (induction) events. Liaise with new joiners, the hiring manager and other internal teams, ahead of day 1 with joining instructions.
* Administer the leavers process – completion of the process and documentation for resignations, escalating to HR Advisor or HR Manager for guidance on other leavers such as end of contract, redundancy or settlement agreements. Save documentation down to the file and process changes in the HR system.
* Regular maintenance of the HR system to maintain data validity and accurate employee records.
* Update the Company org charts (with support from the HR Advisors).
* Support in other ad hoc duties as required by the HR team, including participation in project work and audits.
Skills & Experience
* 1-3 years relevant HR administration experience; ideally gained within a Financial or Professional services setting.
* Competent user of the Microsoft Office suite, particularly Excel and PowerPoint.
* Excellent attention to detail.
* Exceptional organisational skills and experience managing conflicting priorities.
* Resilient, flexible, and quick to adapt.
* Strong verbal and written communication skills.
* Happy being fulltime office based.
The Fidelis Partnership Ethos
Our culture is defined by our ethos. It is the foundation of who we are and the core of everything we do.
* Results – We want to be the best at the things we care about, so we focus on profitability over volume, with responsive decision-making and clear prioritised accountability.
* Innovate – We aspire to lead the market in providing the services and products our clients need, and to drive change in the broader impact our industry has on human rights, society, and environmental sustainability.
* Include – We create an environment where employees can bring their whole self to work, with open communication where everyone, irrespective of gender, ethnicity, sexual orientation or background, feels able to contribute ideas and be recognised and rewarded for their contribution
* Unite – We operate as team of individual talents that actively seeks to reflect the diversity of the societies in which we operate, giving our business the widest range of inputs and perspectives.
* Respond – We work in a business exposed to sudden shocks and changes – elemental, political, economic and human – so we remain nimble and ready for change.