Description An exciting opportunity has arisen for an IT Support Analyst to join our IT team based at our training Ground at Motspur Park. The position purpose is to provide 1st/2nd line technical and operational support for all IT hardware and services throughout Fulham Football Club. Supporting users both remotely and on site. Requirements The following qualifications and experience are essential: · Windows 10/11, MacOS · MS Office 365 Suite · Installation/Configuration/Troubleshooting of PC/Laptop/Mac hardware/software · Basic Active Directory account administration · Understanding of Backup Technologies · Mobile devices, iOS, Android · Working in a high-pressure environment including supporting VIPs · Experience working On Call and out of hours The following qualifications and experience are desirable: · Experience in understanding VLAN’s and Network topologies · Experience in JAMF and/or Intune · Experience with Oracle or other POS related software Candidates should have the ability to work collaboratively with colleagues, aiding where necessary. It is essential that candidates are proactive, punctual/flexible, and eager to learn and improve.