Your new company You will be working for a key player in the MGA market who is experiencing excellent growth and looking to optimise their operating procedures. Your new role We have an exciting opportunity for a Business Process Improvement Analyst within our operations team. You will be responsible for delivering strategic and tactical initiatives, using Lean Six Sigma principles, tools and methodologies to optimise processes and increase operational performance, supporting the reduction of costs and driving customer quality. You will work closely with business teams to identify improvement opportunities, create business cases and selling messages, and facilitate project and governance meetings. You will also prioritise and manage multiple competing projects, deadlines, and customer relationships, ensuring effective communication between onshore and offshore teams. The role will be instrumental in upgrading and improving processes in areas such as claims / underwriting and operations. What you'll need to succeed This role is perfect for someone who is looking for a challenge and wants to make a real difference to our business. If you have previous experience in a business improvement/operational improvement role within a Insurer, Brokerage or MGA Insurance, are Lean / Six Sigma qualified, and have project management certification, What you'll get in return This is a permanent role paying up to £60,000 offering hybrid working of 2 days per week in the office in London or one in the South East. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)