Vetting Administrator
Epsom
Contract - 3 Months
£18.35 per hour Umbrella
ARM has an exciting opportunity for a Vetting Administrator to join a fast-paced team at a Global Defence Company. The Vetting Administrator will support the security vetting team case workers with the administration of incoming clearance requests, compliance related activity and general case management.
The Role:
Responsible for review and management of new e-mails, queries and follow ups received into the case management system.
Maintain accurate and timely records in all relevant HR systems to enable clear visibility of activities and enable effective information management
Undertake the pre-screening, triage activities ahead of any application for higher level clearances
Follow up on delayed applications, responses, and references for all clearance cases.
Communicate effectively with stakeholders to update on progress with specific work and maintain accurate records
Escalate issues to the Vetting Advisor as required, ensuring agreed service levels are maintained
Requirements:
Strong customer service skills including effective use of the case management system
An ability to work under pressure to strict deadlines with limited supervision
A professional manner and the ability to develop strong working relationships
Confidentiality and the ability to handle sensitive situations diplomatically
Strong computer skills across the full range of Microsoft Office applications, in particular Excel, Word, and the use of mail merge
Disclaimer:
This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change