About: Philema Hospitality
We are a family-owned forward-thinking company who put our team and guests at the heart of everything that we do. We focus on development, well-being and team engagement with bespoke programmes to support each of these values. We create an environment which engages with our employees and ensures they feel appreciated, “when you enjoy what you do, work becomes play”
Shortlisted for Best Retention Initiative & Career Development Initiative at Springboard Excellence Awards 2023.
Employee Benefits
• Tronc / Service charge (Food & Beverage Departments only)
• Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
• Tokens & recognition scheme
• 20% discount on Fistral Spa & Gaia Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
• Friends & Family rates across the group
• Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
• Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
• Access to Wagestream - https://wagestream.com/en/
• Length of Service rewards: 1 Year, Afternoon Tea for 2, 3 Years - Dinner for 2, 5 - 15 Years - 1 additional holiday day per year.
• Cycle 2 work Scheme
• Annual Christmas Event
Key Responsibilities Carpentry & Joinery
* Build, install and repair:
o Decking, balustrades, steps, pergolas, outdoor structures
o Shelving, cupboards, wardrobes, benches and storage units
o Doors, frames, skirting, architraves and trims
o Basic furniture repairs and modifications
* Carry out room and public area refresh works (e.g. panelling, feature walls, headboards, boxing-in, etc.)
* Support small refurb projects and upgrades across the group
General Maintenance Support
* Assist with general maintenance tasks as required, including:
o Minor patch repairs, fittings, fixtures
o Basic plumbing or decorating works (where competent)
o Making good after other trades
* Carry out reactive maintenance and planned preventative works
* Identify and report larger repair or safety issues
Property Standards & Safety
* Ensure all work is completed to a high standard, safely and neatly
* Work in line with:
o Health & Safety requirements
o Fire safety and building safety standards
* Keep work areas tidy and minimise disruption to guests and operations
* Risk assess tasks and use tools and equipment correctly
Project & Team Support
* Work across multiple properties as part of the group maintenance team
* Support wider maintenance and refurbishment projects
* Liaise with:
o Hotel General Managers
o Maintenance teams
o External contractors where needed
----------------------------------- Skills & Experience Essential
* Proven experience as a carpenter / joiner / maintenance carpenter
* Confident in:
o First and second fix carpentry
o Basic joinery and construction
o Using hand and power tools safely
* Good general building / maintenance knowledge
* Full UK driving licence
* Able to work independently and manage your own workload
Desirable
* Experience working in hotels, hospitality or similar environments
* Multi-skilled background (e.g. basic plumbing, decorating, tiling)
* Experience with outdoor structures and decking
* Relevant trade qualification or apprenticeship
----------------------------------- Personal Qualities
* Pride in workmanship and attention to detail
* Practical, solutions-focused and can-do attitude
* Well organised and reliable
* Flexible and happy to travel between sites
* Calm, professional and respectful in guest-facing environments
* Understands the importance of guest experience and presentation
----------------------------------- What Success Looks Like
* Hotels are consistently well maintained, safe and beautifully presented
* Repairs and improvements are completed quickly and to a high standard
* Small projects and upgrades are delivered efficiently in-house
* Guests and teams notice the difference in quality and finish