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Working in our stores:
Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our Online Assistants, you’ll deliver a joyful shopping experience for our online customers, so they get everything they shopped at Sainsbury’s for.
Eligibility:
* You must be above the school-leaver age in your country (School leaving age - GOV.UK)
* If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
* You must have Right to Work eligibility in the UK
What you’ll be doing:
* Picking and selecting the best quality products on the shop floor that online customers have ordered, ready for delivery or providing substitutions if products are out of stock
* Using a handset to plan your route around the store, manage what you need to select, and monitor your time
* Handling customer queries, processing orders, and assisting with loading vans for home delivery
* Providing excellent customer service by answering questions and proactively offering help
* Building product knowledge to assist with recommendations
* Working flexibly across store roles as needed
What makes a great Sainsbury’s Colleague:
* Comfortable with early mornings (most shifts start at 4am) and working in a fast-paced, physical environment, both independently and as part of a team
* Friendly, welcoming, and enthusiastic about helping customers
* Problem-solving skills, initiative, and responsibility for tasks
* Flexible and committed to high standards across the store; fully trained in various skills
* Willingness to learn new digital tools and handle items up to 15KG
* Attention to detail, maintaining a clean and organized store environment
Working for us has great rewards:
We value our colleagues and offer market-leading benefits and training:
* Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on Fridays and Saturdays, and 15% at Argos on pay days
* Free food and hot drinks for colleagues in all stores
* Generous holiday entitlement, maternity, and paternity leave
* Pension scheme with employer contributions of 4-7.5%
* Sainsbury’s share schemes – discounted shares purchase
* Shopping discounts on gym memberships, restaurants, holidays, retail vouchers, and more
* Wellbeing support, including free access to Employee Assistance Program
Please note that vacancies may close quickly, so early application is encouraged.
An inclusive place to work and shop
We are committed to inclusivity, supporting colleagues with family leave, carers’ resources, and internal networks to promote diversity and remove barriers. We offer development opportunities, mentorship, training, and career progression. To learn more about our inclusivity efforts, please visit our website.
If you require reasonable adjustments during application or interview, please let us know, and we will support you.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Marketing and Sales
Industries
* Retail
Referrals can increase your chances of interviewing at Sainsbury's by 2x.
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