Job Introduction
As a Customer Advisor we want you to use your natural curiosity to get to know all about our customers and their home décor projects.
Fast forward your retail career with the best in the business. We are stronger together. Join us and become one of the Proud faces of Carpetright .
As a Customer Advisor - your day might look like this:
1. Meeting and greeting customers
2. Using your on-point product knowledge and expertise help our customers choose the right products for their needs. All done in a way that delights them and gives you a great sense of pride
3. Helping customers chose products and offer the best advice to them
4. Being a Carpetright ambassador, product expert and having a passion for guiding customers through their home décor projects
The benefits we will give you:
We are a family friendly business that is passionate about rewarding and recognising our people. We also offer a wide range of other benefits such as;
5. Unrivalled market leading training to set you up in your new career here at Carpetright, as well as the ability to progress your career
6. Competitive pay with uncapped commission
7. Generous product discounts and other varied discounts through our Proud Perks portal
8. Access to a digital GP
9. Healthcare cash plan and eye care contribution
10. Wellbeing initiatives and resources
11. Pay day advances and a holiday trading scheme
12. Cycle to Work scheme
13. Life Assurance (up to 4 x base salary)
14. Pension scheme
As a Customer Advisor we hope you’ll bring:
15. Confidence and ambition
16. A passion for customers and delivering an exceptional experience
17. A ‘best in the business’ expert approach, we want you to know our products and services inside out, but don’t worry we will give you all the training and support you will need to succeed
18. Bags of enthusiasm to drive our business forward and personally succeed
19. Your own uniqueness and an ability to build rapport quickly