Overview
We're thrilled to announce a fantastic opportunity to join our team at Gateshead as a Receptionist. This Full time role is perfect for someone who thrives in a dynamic environment and enjoys being at the heart of the action. As our receptionist, you'll play a vital role in delivering a first-class front-of-house and administrative service. You'll be the first point of contact for visitors and staff, helping to create a welcoming and professional atmosphere that reflects our values and culture. Beyond traditional reception duties, you'll also support a variety of exciting initiatives, from helping with on-site staff events and client visits to assisting with the day-to-day running of our self-service shop. This is a brilliant opportunity to get involved in the wider business and make a real impact.,
* Warmly welcoming and signing in visitors, contractors, and issuing appropriate passes
* Managing reception and Facilities help desk emails with professionalism and efficiency
* Handling taxi bookings and meeting room reservations
* Managing incoming and outgoing post and deliveries
* Supporting general admin tasks including printing, scanning, and filing
* Coordinating and maintaining Health & Safety training records (eg First Aid, Fire Marshal)
* Ensuring Health & Safety boards are accurate and up to date
* Monitoring stationery stock levels and placing timely orders
* Organising lunch orders for clients and operational teams
* Maintaining physical and digital logs (eg visitor logs, temporary pass records)
* Conducting PTW, CCTV, and First Aid sheet checks
* Raising work permissions, permits, and service desk tickets
* Updating car park rotas and issuing temporary parking spaces
* Creating access profiles and printing staff and visitor badges
* Supporting the planning and delivery of on-site staff events and client visits
* Assisting with the upkeep and smooth operation of our on-site self-service shop
* A vibrant personality with a can do, will do attitude
* Excellent communication and interpersonal skills
* Initiative and the ability to think on your feet
* A proactive approach to tasks and problem-solving
* High standards and a strong work ethic
* Ability to multitask and remain calm under pressure
* Strong IT skills, including MS Office and Intranet systems
* Self-motivated and able to work independently
* Flexible and adaptable to changing needs and priorities
Qualifications
* Previous experience in a similar front-of-house or administrative role is desirable but not essential
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