Administrator, you will work with the IT Data Improvement Manager to demonstrably improve data quality across the Group. You will ensure high-quality data is collected and recorded in accordance with business requirements, supporting the delivery of the Big Data Programme.
Your focus is to get in touch with Flagship tenants to obtain missing contact information and to accurately input detailed records into the Housing Management System database, ensuring high-quality and accurate information is stored to enable outstanding customer service.
Applications are welcomed from those with excellent customer interaction skills (both verbally and written), with the ability to work on your own initiative and flag issues when required. Attention to detail is key, with clear, measurable targets in error reduction. You should be a competent user of Microsoft Office packages.
Benefits include:
* 25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.
* Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.
* Death in Service Benefit.
* Company Sick Pay.
* An agile working environment promoting work/life balance.
We also offer opportunities for development (including apprenticeships, our Academy, and training), health and well-being programs, empowerment through tools and systems, and a supportive leadership team.
The role requires education to GCSE standard or equivalent, or comparable experience. We offer a competitive salary of £25,000 per annum and a benefits package.
Victory / Samphire / Newtide Homes is part of Bromford. Join us to help create communities where people can put down roots, feel secure, and thrive.
We are committed to tackling the housing crisis in the East of England. As a social housing provider, we value equality, diversity, and inclusion. Join us for meaningful work, fair pay, and excellent perks.
This is a 37-hour per week role, Monday to Friday, on a 4-month secondment for internal applicants or a 4-month fixed-term contract for external applicants. The position is based at our King Street office in Norwich, with agile and flexible working options.
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