The service supports young people aged 16-25 who are homeless or at risk of homelessness and have complexities in their needs/risks to move on to independent living. The successful candidate will be required to work 37.5 hours per week working Monday - Friday, between the hours of 9AM - 7PM. Temporary cover is required for minimum 2 months, with the possibility of extension. In this position, you will be expected to; - Manage a supported accommodation building housing 14 young people and line manage 5 staff members - Ensure the service delivers excellent and continuously improving project performance in line with the contract for supported accommodation - Maintain staffing levels to deliver the service - Ensure staff undertake all activities and monitor performance - Work with the Area Director to manage the team and deliver the service. - Be available to deal with clients who need help or advice, either by phone or on a drop-in basis. - Monitor all support being provided to the clients and provide direction where appropriate. - Be available to represent the organisation at partnership and strategic meetings to establish and build links with local authority teams in order to ensure sufficient appropriate referrals - Work closely with commissioners, other statutory and voluntary partners to develop the service - Keep clear and relevant records and statistics and ensure good communication with the Project Workers and Project Evaluators - Responsible for the health and safety of the building and all housing management tasks (with support from internal teams and processes). - Participate in the on call rota To apply for this role, you must have; - Experience working with young people including those at risk of homelessness - Experience of working with people who are categorized as high needs or have complex needs such as mental health issues, drug and alcohol misuse, domestic violence and offending behaviour - Experience of effectively managing staff - Knowledge of supported accommodation and other services vital to successful support while people are homeless or need pre-tenancy support - Experience supporting service users to set up benefits and maintain their accommodation - Knowledge and understanding of the criminal justice and benefits system - Experience of health and safety and housing management responsibilities - Able to demonstrate a clear understanding of safeguarding requirements and professional boundaries - Experience of contributing to high level strategic discussions with an ability to deliver the outcomes required to promote the service - Able to work on own initiative providing leadership to the team but at same time able to exercise sound judgement in knowing when to consult with line management - Understanding and ability to implement risk management, information sharing and data security arrangements - Ability to use IT to a level which will enable high quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports. Please note; there is parking at the service