Our client, a renowned manufacturer and supplier in their field, are looking for a Key Account Manager to join their thriving team based in Crawley.
The Role:
As a Key Account Manager, you'll be responsible for managing and nurturing a portfolio of key distribution network accounts. Your goal will be to drive revenue growth, build long-term partnerships, and ensure a seamless customer experience throughout the sales cycle.
This is a varied role that blends relationship management, strategic sales development, and customer service, perfect for someone who thrives in a fast-paced, client-facing environment.
Key Responsibilities:
1. Manage a portfolio of key accounts within the distribution network, maintaining strong and lasting relationships
2. Proactively identify, develop, and close new sales opportunities, with a focus on upselling and cross-selling tailored solutions
3. Develop a deep understanding of each customer's business, challenges, and objectives to align product and service offerings accordingly
4. Prepare and deliver regular reports on key metrics, forecasts, and sales performance
5. Take ownership of sales targets, KPIs, and revenue growth objectives
6. Represent the company at trade shows and industry events, promoting the brand, expertise, and product range
7. Support the administration of accounts - including order processing, quotation preparation, and onboarding new customers
8. Monitor market trends and competitor activity to identify new opportunities
9. Act as a liaison between clients and the innovation team, providing valuable feedback and insights
10. Resolve customer queries and challenges quickly and professionally with a customer-centric approach
About You:
11. Proven experience as a Key Account Manager or in a similar sales or business development role
12. Strong understanding of the sales process with a solid record of achieving sales targets
13. Excellent communication, interpersonal, and relationship-building skills
14. Able to engage and influence a wide range of stakeholders
15. Highly organised, self-motivated, and capable of managing your own pipeline
16. A strong customer focus with a genuine passion for delivering outstanding service
17. Technical aptitude is an advantage
18. Full UK driving licence required
What's in it for you?
19. £34,000 - £36,000 DOE + Bonus
20. Monday - Friday, 8:30am - 5:00pm
21. Hybrid Working available after probation period
22. Company car allowance
23. 20 days holiday + bank holidays + birthday off (increasing up to 25 days with service)
24. Employer pension contribution
25. Ongoing training & development
26. Free on-site parking
Why Join?
This is a fantastic opportunity to take ownership of a high-profile client base within a well-established, growing company that values initiative, creativity, and collaboration. With a hybrid working structure and great benefits including a company car, this role offers both flexibility and career progression.