Key responsibilities Manage and prioritise a caseload, taking a non-judgemental approach based on strong communication and negotiation skills, while considering the whole person when addressing existing issues Use IT and MDT channels to screen patients, with an aim to identify those who would most benefit from health coaching Provide personalised support to individuals, their families and cares, to support them to be active participants in their own healthcare; empowering them to manage their own health and wellbeing and live independently through: o Coaching and motivating patients through multiple sessions to identify their needs, set goals, and supporting patients to achieve their personalised health and care plan objectives o Providing interventions such as self-management education and peer support o Supporting patients to establish and attain goals that are important to them o Supporting personal choice and positive risk taking while ensuring that patients understand the accountability of their own actions and decisions, thus encouraging the proactive prevention of further illness o Working in partnership with the social prescribing service to connect patients to community-based activities which support them to take increased control of their health and wellbeing o Increasing patient motivation to self- manage and adopt health behaviours Work in partnership with patients to support them to develop their level of knowledge, skills and confidence enabling them to engage with their health and wellbeing and subsequently supporting them in shared decision-making conversations Utilise health coaching skills to support and develop the knowledge, skills, and confidence to manage their health and wellbeing, whilst increasing their ability to access and utilise community support offers Explore and support patient access to a personal health budget, where appropriate, for their care and support Refer people to other health professionals within the PCN as appropriate Adheres to a code of ethics and conduct in line with the NHS England health coaching Implementation and Quality Summary Guide. Wider responsibilities Develop collaborative relationships and work in partnership with health, social care and community and voluntary sector providers and MDTs to holistically support patients wider health and wellbeing, public health and contributing to the reduction of health inequalities Provide education and specialist expertise to PCN staff, supporting them to improve their skills and understanding of personalised care, behavioural approaches and ensuring consistency in the follow up of peoples goals with MDT input Raise awareness within the PCN of shared decision-making and decision support tools Work closely in partnership with the social prescribing link workers, to work alongside people who may need additional support. Maintain and update care records, including on GP practice systems.