About Rocketlane
Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation.
Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects—reducing chaos and boosting customer satisfaction across industries.
We’re a close-knit team of over 200+ passionate professionals, all focused on building a product that teams love to use. Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners.
What You’ll Do
Pre-Sales Responsibilities
* Lead discovery sessions with senior stakeholders to understand business goals, pain points, and process gaps.
* Craft solution strategies and deliver high-impact, tailored product demonstrations.
* Own and execute Proof-of-Concepts (POCs) that validate fit and de-risk buying decisions.
* Serve as a trusted technical advisor throughout the sales cycle - leading objection handling, security reviews, and integration discussions.
* Drive successful RFP/RFI responses with clarity, precision, and stakeholder alignment.
Strategic Collaboration
* Partner cross-functionally with Product, Engineering, and Customer Success to influence roadmap and customer outcomes.
* Document and share best practices for demos, POCs, and solution architectures.
* Help build repeatable assets - solution playbooks, templates, and demo environments.
* Contribute to hiring, onboarding, or mentoring junior Solutions Engineers as we scale.
What You Bring
* 5+ years of experience in a Solutions Engineering / Pre-Sales / Solutions Consulting role, ideally in a fast-paced SaaS environment.
* Proven success in owning complex, multi-stakeholder deals with technical depth and business alignment.
* Strong understanding of APIs, integration architectures, and troubleshooting techniques.
* Experience working closely with CRM, project management, or implementation tools (Salesforce, Jira, etc.).
* Exceptional written and verbal communication skills, with experience in RFPs, SOWs, and diagramming tools.
* Ability to efficiently leverage modern AI tools (e.g., ChatGPT, Claude, etc.) to enhance productivity, accelerate problem-solving, and deliver high-quality pre-sales outputs.
* A mix of strategic thinking and tactical execution; comfortable working with both executives and practitioners.
* Self-starter with a high sense of ownership, customer empathy, and a collaborative mindset.
Bonus Points For:
* Deep knowledge of the professional services industry and delivery models.
* Experience using or selling PSA, project management, or customer onboarding tools.
* Integration experience with ERP or financial systems like NetSuite, QuickBooks, or Sage.
* Familiarity with embedded iPaaS tools like Workato, Zapier, or Boomi.
* Comfort with creating mockups, scripts, or light automation to demonstrate product extensibility.
* Understanding of Salesforce data models, integration strategies, and usage within post-sales teams.
Why join us?
At Rocketlane, we’re all about building a great product and a great place to work. Here’s why you’ll actually look forward to Mondays:
* Impact and ownership: You won’t just be another cog in the machine; here, you’re more like a turbocharged engine part. Bring your ideas, make them happen.
* Work with the best: We’re a team of passionate, quirky, and ridiculously talented people. Come for the work, stay for the memes.
* Celebrate wins: Whether we’re hitting major milestones or celebrating new funding, we like to mix it up. From rap videos to team outings, we believe in celebrating big.
* Learn and grow: We’re all about learning—and we’re not just talking about the latest SaaS trends. You’ll grow your career, pick up new skills, and maybe even learn to love Excel (or
* at least tolerate it).
* Flexibility and balance: While we love collaborating in the office three days a week, we know everyone has their own rhythm. That’s why we offer flexibility around hours—so you can bring your best energy, whether you’re an early bird or a night owl. Pajamas optional (at least outside the office).