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Technical support officer

Warwick
Permanent
Hawker Park Primary School
Technical support officer
Posted: 22h ago
Offer description

Technical Support Officer Branch: Hawker Park Primary School Division: Independent Public School - North Metropolitan Education Region Salary: Level 2, $72,562 - $77,741 per annum (pro-rata) (DOE (SSO) CA 2024) Work Type: Permanent - Part Time FTE: Location: Warwick Closing Date: 2025-10-31 4:30 PM Attachments: -
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This is a permanent part-time ( position commencing Term 1, 2026

As an Independent Public School, Hawker Park Primary School (PS) endeavours to motivate and inspire children, by offering a safe and positive learning environment which actively fosters their social, emotional and academic attributes to their full potential. Our pastoral care is based on our three core values of respect, kindness and manners.

Our motto - Together We Grow - epitomises everything we do. As a team, we work together in a spirit of cooperation for the benefit of the whole school community.

We seek to facilitate and develop enthusiastic lifelong learners who are both independent and collaborative and exhibit leadership and critical thinking skills, as well as creativity, curiosity, resilience, perseverance, compassion and happiness.

Find out more about our school by visiting or .

The Role

The role of the Technical Support Officer is to maintain the school’s Information and Communication Technology (ICT) systems and network, ensuring reliability and sustainability to enhance the learning environment.

The successful applicant will ideally provide advice on technical issues and collaborate with administration to maintain and develop the network system. They would also provide technical support and training to all users throughout the school site on various software applications and provide access to systems and resources. In this role, the successful applicant would be responsible for the installation, troubleshooting, and ongoing maintenance of information systems and ICT equipment in accordance with the school business needs and Department of Education policies and guidelines. This includes maintaining accurate records of ICT assets and resources and the development, implementation, and monitoring of a replacement plan.

The successful applicant will ideally have the ability to work as part of a versatile team, liaise with other Department of Education personnel and communicate with external providers. Experience working in a school would be highly desirable and in particular a thorough understanding of standard operating systems and their associated software. The successful applicant may have the opportunity to work with a diverse range of people and professionals to deliver customer service. The ability to build strong relationships and to work well with key stakeholders is highly desirable.

The successful applicant will possess a thorough understanding of both Mac and Windows platforms, as our school operates a Bring Your own Device (BYOD) program for students. Experience using Jamf for iPad app distribution and the ability to diagnose and resolve issues with interactive boards in classrooms are highly desirable.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Explore our for more details.

Eligibility

To work with us, you must:

1. be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
2. obtain a valid Working With Children Check before you start; and
3. consent to a and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.

Step 2: Attach your documents

Your application should include:

4. A CV of up to two (2) pages outlining your employment history and professional learning summary relevant to this position
5. A two (2) page statement addressing the following selection criteria as outlined in the attached JDF Demonstrated verbal, written and interpersonal communication skills with the ability to liaise effectively with staff at all levels. Demonstrated conceptual and analytical skills, including the ability to develop innovative solutions to information technology problems. Demonstrated ability to install and maintain network systems incorporating the Internet and Electronic Mail. Demonstrated organisational skills to develop effective administrative practices and the initiative to work with minimum supervision.

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

Advertised Vacancy Number: IPS/SS989136

Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.

The Department applies a four (4) day breach period to this selection process.


Position Title Technical Support Officer Agency Department of Education Salary Location Warwick Unit/Division Independent Public School - North Metropolitan Education Region Branch Hawker Park Primary School Work Type Permanent - Part Time Position No. 00039506 Closing Date Position Title Technical Support Officer Branch Hawker Park Primary School Location Warwick Work Type Permanent - Part Time Position No. 00039506 Salary Closing Date Agency Department of Education Description

\

This is a permanent part-time ( position commencing Term 1, 2026

As an Independent Public School, Hawker Park Primary School (PS) endeavours to motivate and inspire children, by offering a safe and positive learning environment which actively fosters their social, emotional and academic attributes to their full potential. Our pastoral care is based on our three core values of respect, kindness and manners.

Our motto - Together We Grow - epitomises everything we do. As a team, we work together in a spirit of cooperation for the benefit of the whole school community.

We seek to facilitate and develop enthusiastic lifelong learners who are both independent and collaborative and exhibit leadership and critical thinking skills, as well as creativity, curiosity, resilience, perseverance, compassion and happiness.

Find out more about our school by visiting or .

The Role

The role of the Technical Support Officer is to maintain the school’s Information and Communication Technology (ICT) systems and network, ensuring reliability and sustainability to enhance the learning environment.

The successful applicant will ideally provide advice on technical issues and collaborate with administration to maintain and develop the network system. They would also provide technical support and training to all users throughout the school site on various software applications and provide access to systems and resources. In this role, the successful applicant would be responsible for the installation, troubleshooting, and ongoing maintenance of information systems and ICT equipment in accordance with the school business needs and Department of Education policies and guidelines. This includes maintaining accurate records of ICT assets and resources and the development, implementation, and monitoring of a replacement plan.

The successful applicant will ideally have the ability to work as part of a versatile team, liaise with other Department of Education personnel and communicate with external providers. Experience working in a school would be highly desirable and in particular a thorough understanding of standard operating systems and their associated software. The successful applicant may have the opportunity to work with a diverse range of people and professionals to deliver customer service. The ability to build strong relationships and to work well with key stakeholders is highly desirable.

The successful applicant will possess a thorough understanding of both Mac and Windows platforms, as our school operates a Bring Your own Device (BYOD) program for students. Experience using Jamf for iPad app distribution and the ability to diagnose and resolve issues with interactive boards in classrooms are highly desirable.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Explore our for more details.

Eligibility

To work with us, you must:

6. be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
7. obtain a valid Working With Children Check before you start; and
8. consent to a and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.

Step 2: Attach your documents

Your application should include:

9. A CV of up to two (2) pages outlining your employment history and professional learning summary relevant to this position
10. A two (2) page statement addressing the following selection criteria as outlined in the attached JDF Demonstrated verbal, written and interpersonal communication skills with the ability to liaise effectively with staff at all levels. Demonstrated conceptual and analytical skills, including the ability to develop innovative solutions to information technology problems. Demonstrated ability to install and maintain network systems incorporating the Internet and Electronic Mail. Demonstrated organisational skills to develop effective administrative practices and the initiative to work with minimum supervision.

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

Advertised Vacancy Number: IPS/SS989136

Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.

The Department applies a four (4) day breach period to this selection process.

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