IT Support Engineer
Location: Staines - Office Based
Salary: £25,000 - £30,000
Deerfoot Recruitment is assisting a dynamic and forward-thinking organisation in the creative technology sector to recruit an IT Coordinator for their growing operations team. This permanent role offers the opportunity to work in a fast-paced, collaborative environment.
As the IT Coordinator, you will play a vital role in managing IT hardware, software licences, procurement, and support processes. Acting as the first point of contact for all IT-related queries, you will provide technical support both in person and remotely, ensuring colleagues have the tools they need to succeed. You will also oversee the IT Helpdesk system, coordinate equipment distribution across global offices, and help manage supplier invoicing and asset records.
Key Responsibilities:
1. Provide day-to-day support via phone, email, and face-to-face interactions
2. Maintain accurate IT asset and software licence records
3. Build, configure, and troubleshoot laptops, mobile devices, and peripherals
4. Monitor and resolve tickets in the IT Helpdesk system in line with SLAs
5. Liaise with suppliers and manage IT procurement request...