Job Title: Student Adviser
The Student Centre at Brunel University London is seeking to appoint a dedicated and hardworking individual to join our established team of Student Advisers. This role involves being the initial point of contact for students regarding their University records and services, including Registry, Finance, Student Visas, Accommodation, and other departments within Student Services.
Position Details
* Location: University Brunel London - Uxbridge Campus
* Salary: Grade 5 from £28,250 to £32,113, with potential to progress to £33,904 per annum (including London Allowance)
* Hours: Full time
* Contract Type: Permanent
* Posted Date: 30/10/2023
* Closing Date: 14/11/2023
Responsibilities
1. Provide professional, welcoming, reliable, accessible, and effective service to all users.
2. Offer guidance, information, and administrative support across various student services.
3. Respond to a variety of enquiries and manage administrative tasks across multiple services.
4. Utilize multiple databases confidently, often simultaneously, requiring good IT skills and proficiency in Microsoft applications.
5. Work effectively within a multi-functional team, demonstrating excellent communication and customer service skills.
Candidate Requirements
* Experience working in a multi-functional team and dealing with customers or stakeholders from various sectors.
* Strong verbal and written communication skills.
* Ability to multitask and meet deadlines.
* Good IT skills and familiarity with Microsoft Office applications.
* Eligibility to live and work in the UK.
Additional Information
This role is based in the office, with no hybrid working options. Brunel University London values diversity and is committed to creating an inclusive environment for all employees.
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