Parts Coordinator sought by my engineering client based in Brighton.
Job Purpose:
To ensure an efficient service to customers by dealing with all enquiries for spare parts received either directly from customers, deciphering or machine malfunction to assess parts required or via Engineers working with clients.
Hours:
Monday to Friday 9am to 5:30pm
Salary – circa £25,000 – £27,000 will increase over time and experience in role
Key Responsibilities:
1. Building relationships with customers, suppliers and manufacturers as well as with Engineers and subsidiary staff.
2. Preparing detailed parts quotations for customers utilising all resources available including online resources, parts books, drawings, supplier pricing information.
3. Determine replacement parts required, according to inspections of old parts, customer requests, or customers’ descriptions of malfunctions.
4. Advise customers on substitution or modification of parts when identical replacements are not available.
5. Updating customers and answering queries regarding prices, lead times, technical issues etc.
6. Upon receipt of order from customer subsequently placing order with suppliers ensuring appropriate documentation is completed accurately and within timelines required by customer
7. Liaise daily with subsidiaries regarding spare part stock and requirements
8. Following up on all orders and updating customer on progress
Additional Requirements:
Previous experience within a Parts environment
Excellent customer handling skills are essential to this position
Excellent communication skills, attention to detail and working as part of a team
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Created on 22/06/2025 by TN United Kingdom
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