Location: Hillington (site-based Monday-Friday 1:30pm to 10pm)
Permanent vacancy - Sales Admin
Salary - £25,000 - £30,000
Role Overview
Please note the working hours for this role are 130pm - 10pm
The Sales Administrator plays a central role in ensuring smooth end-to-end order processing for the companies US operations. From order entry through invoicing and shipping, you'll coordinate across Sales, Operations, Supply Chain, and customers to deliver a seamless experience. You'll manage ERP data accuracy, proactive customer communication, and procurement support while helping maintain companies global quality standards. Reporting directly to the Operations Lead and Supply Chain Lead, and with their combined support, this position plays a key part in ensuring efficient workflow, accurate documentation, and excellent customer experience. The role will ensure that customer service, fulfilment quality meet the expectations of and our global standards. It will act as a key link between the US office and the USA Customers and also supporting US operations when needed.
Key Responsibilities
Order Management
1. Process customer orders and quotations accurately and efficiently.
2. Enter and maintain order details in the company's ERP/CRM system.
3. Monitor order progress from confirmation through to dispatch.<...