Overview
An exciting opportunity has arisen for a Sales Advisor to join the Sales team in Kendal, Cumbria. Reporting to the Sales Office Manager, the Sales Advisor will be responsible for the day-to-day administrative support and providing sound advice and updates to customers and suppliers.
The Sales Advisor will work collaboratively with the sales and operational departments to ensure overall efficiency and smooth service delivery.
Responsibilities
Act as the point of contact for customers, providing accurate product and delivery advice
Manage sales enquiries from initial contact through quotation, order placement and handover to production/projects
Prepare and issue quotations, tenders and contracts, ensuring technical and commercial accuracy
Maintain sales records and ERP data, supporting order processing and documentation handover
Liaise with engineering and production to confirm feasibility, costs, capacity and delivery schedules
Coordinate logistics, despatch and customer communications to ensure on-time delivery
Issue and follow up on equipment maintenance/inspection reports as required
Support internal sales reviews and continuous improvement of sales processes
Resolve customer, production, or delivery issues proactively, escalating when necessary
Experience/Personal Skills
Experience in a sales, sales support or commercial role within a manufacturing or engineering environment
Good commercial awareness with attention to detail and accuracy
Confident communicator with the ability to liaise effectively with customers and internal teams
Experience using ERP systems
Strong organisational skills with the ability to manage multiple priorities
Why Gilkes?
Gilkes Invests In Its People & In Developing a Positive Organisational Culture. Our Values-based Approach Has Been Shaped From a 170 Year Heritage As a Family-owned Business And We Strongly Believe That Our People Are The Ultimate Differentiator & Are At The Heart Of Everything We Do. In Return For Our Employees Commitment, We Offer
Flexible working allowing for earlier finish on a Friday
Generous Pension Scheme
Enhanced family leave
25 days holidays plus bank holidays (the option to buy more)
Continuous professional development & membership funding
Cycle to Work scheme
Life Insurance
Access to OH Support / EAP programme for wellbeing support
For more information regarding our people and benefits, please follow this link:
Interested? Contact us at for more information.
Applicants must have the right to work in the UK.