Office Coordinator (Part-Time or full time | Flexible) Plumbing & Heating | Flexible Weekdays Saturday Mornings | Bolton Horwich We are a growing, well-established plumbing and heating business with a strong reputation for quality work and excellent customer service. Due to continued growth, we are looking to add an Office Coordinator to our friendly office team. You'll be joining a supportive environment, working alongside our bookkeeper and two experienced office team members. Working Hours Saturday: 9:00am - 2:00pm (essential) Plus 3-4 weekdays per week Weekday hours are flexible and can suit full days or school-friendly hours Key Responsibilities Reactive duties Answering incoming phone calls Booking emergency and reactive plumbing & heating jobs Handling customer enquiries and updates Supporting engineers with day-to-day job coordination Proactive duties Booking boiler services and maintenance visits Registering boilers and warranties Following up quotes and enquiries Chasing paperwork and job completion details Helping keep the diary organised and efficient General office and team support About You Confident and professional telephone manner Strong customer service skills Organised, reliable and able to multitask Comfortable working in a busy office environment A team player who takes ownership of tasks Experience in a plumbing, heating or trade-based business is an advantage but not essential, training will be provided. What We Offer Stable, long-term part-time role Friendly and supportive office team Established business with clear systems in place Opportunity to grow with the company Location: Bolton - Horwich Job Type: Part-Time or Full time | Flexible Schedule: Weekdays (flexible) Saturday mornings