Job Title: Contracts Manager – Northern
Location: Chester Office (covering Northern region & Scotland)
Salary: £48,000 – £65,000 DOE + £5,000 pension contribution + bonus scheme
Hours: Monday to Friday (office-based with site travel)
Role Overview
We are looking for a driven and experienced Contracts Manager – Northern to take ownership of key service contracts across the North and Scotland. Contracts range from £5,000 to £400,000 per year, and as Contracts Manager you will be the lead point of contact for clients, engineers, and internal teams. You’ll manage service delivery, ensure compliance, and drive customer satisfaction while keeping contracts profitable and efficient.
What You’ll Do
As Contracts Manager, you will:
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Lead the Northern service operation, overseeing maintenance, call-outs, and remedial works.
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Manage key accounts, ensuring compliance, reporting, and regular reviews.
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Build strong client relationships while supporting engineers and service teams.
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Carry out quality inspections, enforce H&S standards, and coach team members.
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Submit quotations and support new business mobilisation.
What’s On Offer
The Contracts Manager – Northern role comes with:
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£48,000 – £65,000 salary DOE
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£5,000 annual private pension contribution
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Bonus scheme paid every 6 months (performance-related)
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Electric company vehicle (Polestar), laptop, and phone
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25 days holiday + bank holidays (with long-service increments)
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Career development with training and professional courses
What You’ll Need
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SSSTS, SMSTS, EMSS, F-Gas, NVQ Level 3 (or equivalent)
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Strong background in HVAC service contract management
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Leadership experience with proven team management skills
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Excellent communication, commercial awareness, and H&S knowledge
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Confident with Microsoft Office and project software
Interview Process
* Two-stage process:
* Initial interview (face-to-face or video)
* Final in-person interview at Chester office
Get in touch with Jacob from HVAC for more info