Join Our Team as a Housing Management Support WorkerLocation: Taunton, Somerset Role available: Part-time, 27 hours per week Eastleigh Court provides housing‑related support for up to 20 adults who may be at risk of losing, or struggling to sustain, their accommodation due to mental health needs, vulnerability, or a history of housing-related challenges. Our service offers a supportive, stable environment where Service Users can stay for up to two years. During this time, we work with individuals to develop the skills and confidence needed to move on to independent living in their own homes. While we do not provide direct mental health support, we work closely with partner agencies and ensure Service Users are signposted to appropriate external services for mental health and any other non‑housing-related support needs. Our focus is on empowering individuals to maintain their tenancy, build independence, and achieve positive long‑term outcomes. What you will do and achieve as a Housing Management Support Worker: You’ll join a supportive team helping adults with mental health needs or housing challenges to build independence and successfully maintain their accommodation. Working closely with the Service Manager and your colleagues, you’ll provide person‑centred, housing‑related support and connect individuals with the right external services to help them move forward confidently toward independent living. Support People Every Day Provide key‑worker support to a small caseload and help individuals build independence. Support people with daily living skills and accessing community services. Encourage positive wellbeing and confidence. Plan, Review & Assess Support Complete needs assessments and create person‑centred support and safety plans. Review progress regularly and help people work toward their goals. Work with Partner Agencies Liaise with mental health teams, community groups and other agencies to ensure individuals get the right support. Represent the service at community events and forums. Promote Safety & Good Practice Contribute to safeguarding, follow lone‑working procedures, and report incidents appropriately. Maintain professional boundaries and uphold the Rethink Mental Illness Code of Conduct. Keep Records & Support the Team Keep accurate records and update our internal systems. Share information with colleagues, support team goals, and contribute to service improvements. Essential experience, skills required for this position: I have transferable life/work experience to apply to this role. I am a good listener, empathetic, understanding, kind, patient and willing to learn I can demonstrate behaviours consistent with the values of the Charity. Experience of providing support to people with a mental illness; or experience of providing care and/or support services within another social care setting in either a paid or voluntary capacity Excellent administration, organisation and planning skills. Competent in the use of IT systems including Microsoft applications, email and internet. If you’re passionate about empowering individuals, reducing stigma, and improving mental health outcomes, we’d love to hear from you! IND1