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Products & propositions lead business mobile

Birmingham (West Midlands)
Intercity Technology Limited
Posted: 18 July
Offer description

Drive Innovation as a Business Mobile Product & Propositions Lead!

The following information aims to provide potential candidates with a better understanding of the requirements for this role.

Intercity Technology is seeking an experienced and visionary Business Mobile Product & Propositions Lead to lead the evolution of our mobile product portfolio and drive customer-focused innovation. This strategic and hands-on role is central to shaping the future of our Business Mobile offerings, working across teams and with external partners to deliver market-leading propositions.
If youre passionate about mobile technology, thrive in agile environments, and excel at turning insights into impactful solutions, this is your opportunity to make a real difference.

Key Responsibilities as aBusiness Mobile Product & Propositions Lead:

Product Strategy & Innovation Lead the development of mobile propositions from concept to market.
Deliver innovations based on customer, market, and technology insights.
Collaborate with sales, technical, and commercial teams to exceed growth targets.
Go-to-Market Execution Define target markets, personas, and customer problem/solution statements.
Create compelling sales enablement materials and agile minimum viable propositions.
Launch pricing bundles and commercial strategies to drive new business.
Product Lifecycle Management Manage new product introductions, vendor evaluations, and portfolio maintenance.
Oversee the sunsetting and retirement of outdated products.
Ensure technical, sales, and commercial readiness across the portfolio.
Operational Excellence Define service architecture including APIs, SLAs, and technical documentation.
Ensure security, sustainability, and compliance standards are met.
Support training, onboarding, and enablement across teams.
Performance & Optimisation Monitor KPIs including revenue, margin, pipeline growth, and roadmap delivery.
Use data-driven insights to refine propositions and improve outcomes.
Engage with customer forums and feedback loops for continuous improvement.
Stakeholder & Partner Engagement Build strong relationships with vendors and integrators.
Align strategies with Divisional MD and Board-level stakeholders.
Ensure commercial viability and alignment with business goals.
What Were Looking For:

Essential Experience & Skills 4+ years in a product management role, ideally in mobile or telecoms.
Deep understanding of UK business mobile, cloud, and security markets.
Proven success in vendor management and go-to-market execution.
Strong commercial acumen and strategic thinking.
Excellent communication and cross-functional collaboration skills.
Desirable Experience Experience with public sector and third-sector organisations.
Familiarity with mobile applications, SaaS integration, and mobile device management.
Exposure to agile methodologies and proposition testing.
Core Competencies Product Lifecycle & Roadmap Development
Mobile Network & Device Expertise
Customer Insight & Persona Development
Business Case & Financial Modelling
Vendor & Partnership Management
Technical Documentation & Service Design
Agile Project Management & Prioritisation
Marketing Strategy & Sales Enablement
Data Analysis & Performance Monitoring
Leadership, Mentoring & Team Collaboration
What We Offer: 33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of five days.
Annual pay reviews.
Holiday buy scheme.
All-company bonus scheme.
Death in service cover.
Employee assistance programme.
Company pension.
Active social calendar.
A strong focus on developing our people.
Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.
Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far: ? Customer Net Promoter Score of +92
?? Gold Award Investors in People Accreditation
?? 3-star World Class Best Companies accreditation, and for 2022, 2023, and 2024:
- The no. 1 best telecoms company to work for
- 9th best mid-sized company in the UK to work for!
- 7th best company in the West-Midlands to work for!
?? Platinum Eco Vadis rating
We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.
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